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Project Logistics Coordinator

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • Client Confidentiality
  • Adaptability
  • Multitasking
  • Time Management
  • Teamwork
  • Organizational Skills
  • Detail Oriented
  • Prioritization
  • Problem Solving

Roles & Responsibilities

  • High school diploma or graduate degree/equivalent
  • 2-4 years of experience managing customer supply chain, breakbulk and project cargo
  • Ability to travel up to 10%
  • Excellent verbal and written communication skills and phone etiquette

Requirements:

  • Coordinate project logistics with Project Manager/Regional Project Manager across truck/rail, sea, air, and barge operations
  • Assist with rate negotiations, carrier selection, and billing/reporting templates
  • Review customer invoicing, monitor credit status, and ensure insurance compliance and claims handling
  • Interface with clients on critical issues, advise management on charter requests and legal issues, and ensure policy compliance

Job description

C.H. Robinson is currently seeking a Project Logistics Coordinator to support regional and global customer supply chains by ensuring the efficient and effective movement of freight across the APAC region.

Location flexibility: The role may be based in one of the following C.H. Robinson office locations: Perth, Melbourne, Sydney, Brisbane, Auckland, Singapore, or Shanghai. You will work as part of a highly collaborative, global project logistics team, supporting complex customer requirements across multiple countries and modes.

The Project Logistics Coordinator will directly interact with customers to build and strengthen relationships, coordinate cargo bookings and analyse data to help customers leverage C.H. Robinson’s advanced technology solutions. This is an excellent opportunity to start a career at C.H. Robinson, with opportunities to grow into Project Management and other leadership roles in the forwarding industry.

If you're a strong team player with a keen eye for detail and a drive to get the job done, this role is perfect for you.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

  • Overall coordination in conjunction with Project Manager or Regional Project Manager

  • Assist with rate negotiations and carrier selection, set up template for billing and project reports

  • Review customer invoicing prior to issuance, monitor credit status and balances

  • Monitor compliance with insurance requirements, reporting and claim settlement

  • Interface with client when critical issues arise and assess possible solutions

  • Advise management of charter requests and legal issues immediately

  • Compliance with corporate policy for communication, confidentiality and signing authority (financial and legal commitments)

General Operations:

  • Responsible for all project files relating to truck/rail, sea, and air, barge inbound and outbound

  • Review and handle letter of credit files, inclusive of all appropriate documentation and bank discussions. Will discuss letter of credit files with senior management if required

  • Ensure that whenever the Company is in a position of potential doubt or liability on a sea freight/surface or air file, that legal counsel is contacted, and clear and precise written direction is obtained in order to proceed and deal with the situation

  • Provide management with any information that will assist in future business development, maintaining clients or increasing profitability

  • Assist and prepare agency agreements/contract of services in co-operation with and under management supervision

  • Negotiate and coordinate project cargo with the requirement that any booking notes or final agreements with carriers for sea carriage are co-signed by another senior manager

  • On site supervision of loading or discharge of equipment at the port, at rail siding, at barge terminals, at vendor manufacturing plant under the supervision of a Project Manager or Regional Project Manager

  • Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

  • High school diploma or Graduate Degree/ equivalent

  • Minimum 2-4  years of work experience in managing customer supply chain/ breakbulk and project cargo experience

Preferred:

  • Bachelor’s degree from an accredited college/ TAFE or University

  • Ability to travel up to 10%

  • Ability to work in a fast-paced and deadline-driven office environment

  • Excellent verbal & written communication skills and phone etiquette

  • Ability to multi-task, prioritize, and manage time effectively

  • Exceptional customer service skills and follow up

  • Knowledge or coursework in Supply Chain, Logistics and or International Business

  • Values a diverse and inclusive work environment

Disclaimer:

  • This job description is intended to generally describe the nature and level of work to be performed by employees in this position.  It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

Benefits

At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.

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