Client Planning Advisor with Spanish (Warsaw)

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Client Planning Advisor with Spanish (Warsaw)

Purpose and responsibilities of the role 
This is a fast-paced role with a wide variety of responsibilities, and some of the activities include:

• Communicating to internal and external customers (telephone/ emails). 
• Building relationships. You will need to build relationships with clients and with colleagues (e.g., Sales, delivery team, etc.) to be truly successful.
• Supporting business strategy. You will be asked to support our organization’s strategic plan, and to achieve and exceed the KPIs and objectives through robust processes, Common Operating Model and team work.
• Complete daily workflow driven activities to ensure all tasks are completed on time.
• Deal with incoming enquiries. Most of this role will be dealing with incoming enquiries from our customer and your colleagues. However, you will also be requested to execute forward planning and properly prioritize your work.

 
Requirements for this position
We are open to hiring candidates with different backgrounds, experiences, and skills. However, there are a few non-negotiable traits that any successful candidate will possess:

• Language skills. Fluent or working proficiency in Spanish (C1) and English (B2).
• Desire to learn. You must have a hunger to improve and the ability to learn new skills.
• You are organised. This is a fast-paced role with a mix of proactive and reactive activities. The right candidate will be able to juggle multiple priorities and work well under pressure.
• You bring energy into the room. We are looking for lively, hungry, ambitious, energetic team players.
• You are hardworking and passionate about customer experience.
• You will be bright and emotionally intelligent. 

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About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
 
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.