Casino Operations Associate at Rush Street Interactive

Key Facts

Remote From:

Full time

Mid-level (2-5 years)

52 - 52K yearly

English

Hard Skills

Release Management Casino Security Product Roadmap Management Cross-Functional Collaboration Image Editing Adobe Creative Cloud Performance Analysis Asset Management Competitive Analysis Regulatory Compliance +2 more

Other Skills

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Quality Assurance
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Computer Literacy
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Calmness Under Pressure
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Multitasking
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Teamwork
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Reliability
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Self-Motivation
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Scheduling

Roles & Responsibilities

2+ years of experience in online gaming or relevant casino experience
Experience with casino operational and management tools
Ability to stand or sit and operate computers for extended periods
Self-motivated, reliable, and able to multitask and work under pressure

Requirements:

Plan and execute on RSI’s game roadmap and casino lobby strategy.
Coordinate with the game release team to facilitate new content releases, ensuring all regulatory and QA approvals are secured before launch.
Evaluate and optimize the casino lobby ordering based on game performance metrics and management guidelines to present the most relevant casino games to players.
Work with the Casino Promotions Team to create and position casino lobby categories and highlight on-going promotions and CRM.

Rush Street Interactive

Leisure & Entertainment

About Rush Street Interactive

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. RSI was named the 2022 EGR North America Awards Operator of the Year, Customer Service Operator of the Year, and Social Gaming Operator of the Year. RSI is committed to industry-leading responsible gaming practices and seeks to provide its customers with the resources and services they need to play responsibly. For more information, visit www.rushstreetinteractive.com.

Company type: SME

Industry: Leisure & Entertainment

Founded: 2018

Company size: 501 - 1000

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Job description

In the role of Casino Operations Associate, you will be an integral part of our talented Casino Team, dedicated to delivering players a world-class casino experience. This role collaborates closely with the Casino Promotions, Casino Engineering, and Player Support teams to ensure seamless casino operations and an engaging user experience.

What You'll Do:

Plan and execute on RSI’s game roadmap and casino lobby strategy.
Coordinate with the game release team to facilitate new content releases, ensuring all regulatory and QA approvals are secured before launch.
Evaluate and execute on the ordering of the casino lobby based on game performance metrics, and management guidelines to present the most relevant casino games to players.
Evaluate the casino user experience through your continued site interaction and provide feedback to product for future developments.
Work with the Casino Promotions Team to create and position casino lobby categories and highlight on-going promotions and CRM.
Perform competitive analysis to ensure RSI’s content, exclusive, and product offering is market leading.
Manage requests for the creative team to ensure new game content is available for launch and promotion.
Adjust game lobby icons using Photoshop or other image editing software as needed to ensure high quality casino lobby assets as utilized.
Provide customers with an industry-leading experience.
As this position will be required to ensure casino content is always, open availability and a flexible schedule is required.
Other duties as necessary and/or assigned.

What You'll Bring:

2+ years of experience in online gaming or relevant casino experience
You have experience with casino operational and management tools
Must be able to stand or sit and operate computers for extended periods of time
You must be passionate about casino games
You are self-motivated and very reliable
You are a team player
You can multi-task and work well under pressure

Compliance:

In this position, you may be required to obtain and maintain a license with one or more gaming regulatory agencies. It is a requirement of this position that you meet the relevant eligibility requirements, and you are eligible to obtain and hold such license at all times of your employment, whether you apply or not. #LI-REMOTE

This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence.

Location Eligibility (for nationwide roles): Open to candidates across the U.S.

Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting.

Benefits:

Discretionary annual company bonus (Eligibility Varies by Role)
401(k) plan with 100% company match on the first 4%
Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance
Paid Time Off (Eligibility Varies by Role)
Employee Assistance Program (EAP)

Pay Range

$24—$27 USD

What Makes Us Great:

Comprehensive compensation
Work-life balance initiatives
Autonomy – we embrace personal freedom and responsibility
Creativity – we are open to new ideas of how we can be better
Growth – we want you to develop personally as well as professionally
Top-notch professionals who are passionate about what they do
People-oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.

Be at the forefront of this ground-breaking industry! Apply now!

Rush Street Interactive uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions - final decisions are made exclusively by our recruiting and hiring teams.

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