Strategic Account Manager - Home Health

Strategic Account Manager - Home Health (Canada)

Who We Are

Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions.

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs & behaviors.

About the Role

Essity is searching for an experienced Strategic Account Manager - Home Health. The role of the Strategic Account Manager is to implement business strategies with major Home Health Care accounts to promote brand awareness, secure and grow profitable business; develop and maintain strategic business relationships, provide on-going support to high value clients, and identify new revenue opportunities to expand penetration with this channel.

This will be a remote position responsible for covering Canada. The ideal candidate could be located in the GTA or within the aligned territory and ability to travel often.

We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.

What You Will Do

• Develop and maintain strategic business relationships with major accounts to promote all brand awareness and secure profitable business for Self Pay channel including: Home Healthcare, Retirement Living and Community markets

• Develop and execute business plans and monitor customer results to meet/exceed sales targets.

• Serve as the primary contact for all products and services and create demand for Essity solutions by raising the company profile with assigned strategic partners.

• Frequently analyze customer information to discover and manage business risks and opportunities.

• Recommend products and services (value proposition) that fit well with client’s business needs.

• Under the direction & collaboration with the National Manager, support contract negotiations including terms and conditions, product offers and pricing in line with overall product and pricing strategies.

• Generate knowledge on market development/customer needs and competitor activities and distribute to internal stakeholders; collaborate with Marketing to identify objections and create counter strategies to assist sales teams

• Collaborate with the Regional Sales Directors to ensure channel growth and opportunities are obtained to achieve regional sales and targets and provide on-going support to the regions

• Maintain data in sales systems (CRM)

Who You Are

• 7-10 years relevant experience

• Key account management experience

• Strategic thinking and advanced negotiation skills

• Solid understanding of the Home Health Care (self pay)  market

• Understanding of customer needs and  KPI’s

• Ability to develop clear plans and tactics to support the strategy.

• Strong effective presentation and communication skills

• Understanding of key performance metrics of market share

• Financial acumen, understanding of P&L’s, ability to forecast.

• Basic E-Commerce knowledge

• Some domestic travel required throughout their respective territory (up to 50%)

• Excellent aptitude & attitude for teamwork

• Good knowledge of Microsoft Office suite (Excel, Word, Power Point, Outlook)

• Fluent English, Bi-Lingual (EN/FR) is an asset.

What We Can Offer You

At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

Compensation and Benefits

Competitive annual salary + sales incentive bonus + benefits

Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.

Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Competitive Total Rewards

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