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EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.
Your Opportunity:
We are seeking a Sr Business Data Analyst to join our small but dynamic Product Usage team. In this role, you will use your expertise to support the tracking, analysis, and reporting of product usage across EBSCO’s portfolio of research tools. You will play a critical role in transforming large volumes of usage data into clear, actionable insights for stakeholders across the organization.
This remote position is U.S.-based only (excluding U.S. territories).
What You'll Do:
- Collect, process, and analyze large product usage datasets to identify trends, patterns, and anomalies
- Produce regular and ad hoc reports for internal stakeholders, presenting findings in a clear and accessible manner
- Collaborate with internal teams to understand reporting needs and deliver relevant insights
- Manage multiple concurrent projects and deliverables, meeting deadlines without sacrificing quality
- Contribute to the continuous improvement of data collection, analysis, and reporting processes
Your Team
You will be welcomed to a small but dynamic Usage team that is part of a broader SaaS Product Management team. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a Business/Data Analyst II and your development and career growth at EIS.
About You:
- 5+ years of experience in a Business Data Analytics role
- Advanced skills in Microsoft Excel, including pivot tables, complex formulas, and data visualizations
- Proven ability to effectively listen to customers and translate customer problems into powerful solutions
- Proficiency in writing SQL scripts
What sets you apart:
- Strong analytical and problem-solving skills with exceptional attention to detail
- Proficiency in descriptive statistics with the ability to interpret and communicate findings in terms that non-technical stakeholders can readily understand
- Experience working with large datasets
- Strong organizational and time-management skills with the ability to manage multiple simultaneous projects and consistently meet deadlines
Pay Range:
USD $86,155.00 - USD $123,075.00 /Yr.
