Key Facts

Remote From:

United States

Freelance

Expert & Leadership (>10 years)

96 - 144K yearly

English

Hard Skills

Computer Telephony Integration Microsoft Dynamics CRM Microsoft Dynamics 365 Microsoft Dynamics 365 Microsoft Power Platform Project Implementation Personal Security Microsoft Power Automate Customer Requirements Analysis Application Programming Interface (API) +20 more

Other Skills

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Governance
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Collaboration
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Communication
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Analytical Skills

Roles & Responsibilities

Proven experience in end-to-end Dynamics 365 Finance and CRM implementations
Hands-on experience with voice or telephony integrations within Dynamics 365 environments
Strong knowledge of Microsoft Power Platform (Power Apps, Power Automate, Dataverse)
Experience with system integrations, APIs, and Azure integration services

Requirements:

Lead and deliver greenfield implementations of Dynamics 365 Finance and CRM modules
Translate business requirements into functional and technical solution designs
Configure, customize, and deploy Dynamics 365 Finance and CRM solutions
Design and implement voice/telephony integrations with Dynamics 365 (CTI, call routing, call logging, screen pops, case creation)

Cayuse Holdings

Information Technology & Services

About Cayuse Holdings

Cayuse Holdings and its subsidiaries employ more than 375 amazing people who are stationed around the United States and overseas. For more information about the company, go to www.cayuseholdings.com. Cayuse Technologies started in 2006 as a strategic alliance between the Confederated Tribes of the Umatilla Indian Reservation and Accenture to create a US-based alternative to offshore delivery centers. Cayuse was expanded in 2018 by adding a holding company, which consists of 10 subsidiary companies, including Cayuse Technologies. Cayuse Holdings is headquartered near Pendleton, Oregon and has a regional office in Honolulu, Hawaii. Cayuse Holdings is wholly owned by the CTUIR and is a foremost provider of certified solutions for both commercial and government customers. Our vision of Grow the People, Grow the Company supports career development and growth for our employees. We provide an excellent benefits package including wellness and 401k match programs.

Company type: SME

Industry: Information Technology & Services

Founded: 2018

Company size: 201 - 500

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Job description

Overview:

Job Title: Microsoft Dynamics 365 Implementation Consultant
Location: Remote - US or Canada preferred

Working Hours: Central Time Zone
Type: Independent Contract (Contractor / Non-Employee)
Start Date: ASAP

Pay Rate: $50-$75/hr USD / $68-$100/hr CAD

We are seeking experienced Microsoft Dynamics 365 professionals to support greenfield implementations across Dynamics 365 Finance and Customer Relationship Management (CRM), with a strong emphasis on voice and telephony integration. The ideal candidate will have proven experience delivering end-to-end Dynamics 365 implementations, from solution design through deployment and post-go-live support.

Responsibilities:

Roles & Responsibilities

Lead and deliver greenfield implementations of Dynamics 365 Finance and CRM modules.
Translate business requirements into functional and technical solution designs.
Configure, customize, and deploy Dynamics 365 Finance and CRM solutions.
Own full lifecycle implementations including requirement gathering, design, build, testing, deployment, and hypercare support.
Design and implement voice/telephony integrations with Dynamics 365 (CTI, call routing, call logging, screen pops, case creation).
Collaborate with telephony vendors and infrastructure teams on integration design.
Design and manage integrations using Power Platform, Azure services, and APIs.
Support data migration, validation, and reconciliation activities.
Ensure security, compliance, and governance standards are met.
Collaborate with business and IT stakeholders and provide implementation best-practice guidance.

Qualifications:

Required Qualifications

Proven experience in end-to-end Dynamics 365 Finance and CRM implementations.
Hands-on experience with voice or telephony integrations within Dynamics 365 environments.
Strong knowledge of Microsoft Power Platform (Power Apps, Power Automate, Dataverse).
Experience with system integrations, APIs, and Azure integration services.
Strong analytical, communication, and stakeholder engagement skills.

Preferred Qualifications

Microsoft Dynamics 365 or Power Platform certifications.
Experience with Microsoft Teams Voice, Azure Communication Services, or CTI tools.
Experience working on enterprise-scale ERP or CRM transformation programs.

Pay Range: USD $50.00 - USD $75.00 /Hr.