Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Billing Medical Insurance Claims Accounts Receivable Explanation Of Benefits (EOB) Account Management Automated Clearing House Claims And Litigation Management Billing Inquiries

Other Skills

•
Collections
•
Accountability
•
Communication
•
Analytical Skills
•
Customer Service
•
Physical Flexibility
•
Problem Solving

Roles & Responsibilities

High school diploma or GED required; college degree preferred
Three to five years of high-volume collections experience
Accounts Receivable knowledge/experience preferred

Requirements:

Manage administrative tasks, the collection of outstanding accounts receivable, and monitor assigned accounts to reduce AR delinquency
Provide customer service regarding collection issues (patient and insurance collections) and resolve billing problems and insurance discrepancies/short payments
Utilize payor portals, ACH, explanation of benefits (EOBs), and other AR tools to complete accounts receivable tasks and ensure claims are adjudicated
Initiate and resolve appeals for multiple insurance payers and document problem/action/follow-up with insurers until claims are fully adjudicated

Job description

About Us:

Join Newport Healthcare: Transform Lives Through Meaningful Work!

Are you ready to embark on a rewarding career in psychiatric healthcare? At Newport Healthcare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact.

We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won’t just find a job—you’ll discover a fulfilling career path in the mental health field.

If you're eager to contribute to a mission-driven organization and help change lives for the better, we invite you to join our dedicated team at Newport Healthcare. Together, we can make a profound difference in the lives of those we serve!

Responsibilities:

The Collections Specialist is responsible for administrative tasks, the collection of outstanding account receivables, all aspects of collection, analysis, and resolution of billing problems, and reducing accounts receivable delinquency.

Essential Duties:

Provide customer service regarding collection issues (patient and insurance collections).
Resolve insurance discrepancies and short payments.
Utilize knowledge of payor portals, automated clearing houses, explanation of benefits (EOB’s), and other tools to successfully complete Accounts Receivable tasks.
Document in detail problem/action/and follow up with insurance companies until claims are fully adjudicated.
Responsible for monitoring and maintaining assigned accounts.
Accountable for reducing delinquency for assigned accounts.
Initiate and resolve Appeals for many different insurance payers as assigned.
Perform additional duties as assigned.

Qualifications:

Education and Experience Requirements:

High School diploma or GED required, college degree is preferred.
Three (3) – five (5) years’ high volume collections experience.
Accounts Receivable knowledge/experience preferred.

GREAT RATES and COMPREHENSIVE BENEFITS!

Join Us:

Join us in our mission to provide outstanding support and make a meaningful difference in the lives of those we assist. Your contributions can help shape the future of our care services—apply today!

Newport Healthcare is an Equal Opportunity Employer.

Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email careers@newporthealthcare.com for assistance.