Technical & Commercial Lead

Remote (UK Only)

What it's like to work at Landmark:

At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously seeking new and efficient ways to work.

Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things.

We offer a range of benefits to support your well-being and career growth, including:

• Competitive Salary
• Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave days per year
• Annual Lifestyle Allowance: £300 to spend on an activity of your choice
• Pension Scheme: Matched up to 6% for the first 3 years, and up to 10% thereafter
• Private Health Insurance: Provided by Vitality
• Group Income Protection Scheme
• Charitable Fundraising: Matched funding for your efforts
• Cycle to Work and Gym Flex Schemes
• Internal Coaching and Mentoring: Available throughout your time with us
• Training and Career Progression: A strong focus on your development
• Family-Friendly Policies
• Free Parking

Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally.

The Opportunity

The Technical and Commercial Lead is a senior, high‑impact role responsible for the commercial delivery and technical assurance of Landmark’s engagement with a strategically critical customer. Acting as the senior technical and commercial interface, you will own the end‑to‑end customer relationship, ensuring services are delivered in line with contractual commitments while driving sustainable revenue performance, margin protection, and long‑term customer value. Operating across the full customer lifecycle, you will balance customer advocacy with Landmark’s financial, operational, and regulatory obligations, building a trusted, long‑term partnership.

The role will involve:

• Providing senior technical oversight and delivery assurance across live services, ensuring solutions are robust, resilient, and aligned to contractual and regulatory requirements
• Acting as the senior escalation point for complex technical, operational, and delivery issues, working closely with internal teams to drive timely resolution
• Owning commercial performance, including contract management, change control, revenue forecasting, margin protection, and cost control
• Leading senior customer governance forums, service reviews, and executive‑level engagement
• Shaping renewal, extension, and future service strategies, identifying opportunities for service enhancement and growth
• Ensuring strong governance, risk management, compliance, and audit readiness across the account

About You

The Technical and Commercial Lead role requires someone who can operate confidently at the intersection of technical delivery, commercial accountability, and executive‑level customer engagement. You will be comfortable taking ownership of complex services, providing assurance, and leading through influence rather than authority.  You will also need:

• A strong blend of technical understanding, commercial leadership, and senior customer relationship management experience
• Be comfortable operating at executive level, providing credible assurance, sound judgement, and clear direction
• A proven ability to own commercial outcomes, manage complex contractual obligations, and deliver results through cross‑functional teams
• Confidence navigating complex technical and operational environments, including live service delivery and assurance
• The ability to balance customer needs with commercial, regulatory, and operational realities
• A leadership approach grounded in clarity, effective communication, and decisive action.

About Us

Landmark Information Group holds a wide portfolio of market leading Prop-Tech (property technology) businesses that span an incredible range of markets and technology platforms across the sector.  We are at the forefront of innovation and thought leadership in the property industry, being a supplier of national property-related data.

We deliver award-winning solutions to estate agency, conveyancing, surveying, lender valuations, land asset management, environmental consultancy, and Government markets.  This is a chance to join the organisation as we make major steps forward in leveraging the latest cloud and large-scale technologies to start bringing together the entire market to a unified platform.

We are proud to be an equal opportunities employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.