Italian-Speaking Customer Service Advisor – Work From Home in Greece | Native Speakers

Already living in Greece and a native Italian speaker? This role is built for you. We are hiring Italian-speaking customer service advisors to work fully from home — anywhere in Greece. No commute, no relocation, and no experience required. If your Italian is native-level, we want to hear from you today.

About the role

You will join our international customer service team as a remote Italian-language advisor. Working from your home in Greece, you will support Italian-speaking customers via phone, email, and live chat. Full training is provided remotely before you start handling any contacts — you will never be thrown in at the deep end.

Key responsibilities

• Handle inbound Italian-speaking customer contacts via phone, email, and live chat from your home
• Resolve customer queries efficiently and professionally, targeting first-contact resolution
• Maintain accurate records in our CRM platform — all tools and training provided
• Collaborate with your remote team via digital channels and regular virtual team meetings
• Meet quality and productivity targets in a structured and well-supported remote environment

What we need

• Native or near-native Italian (C2 / mother tongue) — essential
• Currently residing in Greece — this role is home-based within Greece only
• Stable internet connection and a quiet home working space
• Working English (B1–B2) for internal communication
• Full-time availability (rotating shifts, including some evenings and weekends)
• Valid right to work in Greece
• No prior customer service experience required — we provide complete remote training

What we offer

• 100% remote work within Greece — work from anywhere in the country
• Full paid remote training programme before going live
• Equipment provided for your home setup
• Competitive salary aligned with the Greek market
• Private health insurance
• Performance bonus scheme
• Career progression opportunities into senior, quality, and team lead roles
• A truly multicultural virtual team environment

Apply now

Applications are reviewed within 24–48 hours. Shortlisted candidates are invited for a short online call and a Italian language check — the full process is remote and straightforward. As a local candidate, you can start faster than anyone relocating from abroad.

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