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Client Coordinator - LHB

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Outlook
  • Decision Making
  • Non-Verbal Communication
  • Analytical Skills
  • Basic Reading
  • Time Management
  • Customer Service
  • Organizational Skills
  • Problem Solving

Roles & Responsibilities

  • High school diploma or GED equivalent required
  • Minimum 3 years of experience in a similar third-party admin or health insurance environment
  • Client-facing, outside vendor and member-facing experience
  • Thorough understanding of self-funding and employee benefit plans

Requirements:

  • Serve as a point of contact for clients in conjunction with Client Managers and provide necessary administrative assistance to successfully retain business
  • Collaborate with various departments within Luminare Health to promptly respond to client questions, facilitate resolutions to concerns, and provide support to Client Managers
  • Run client-specific reports and assist with data analysis and reporting as required
  • Support client-facing activities such as employee meeting presentations, benefit fairs, and attendance at quarterly and renewal meetings with client managers

Job description

At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Serve as a point of contact for clients in conjunction with Client Managers and provide any necessary administrative assistance required by the Client Managers to successfully retain business. Work with various departments within Luminare Health to promptly respond to client questions, facilitate resolutions to concerns, run client specific reports and provide support to Client Managers. May also involve client facing responsibilities such as employee meeting presentations, benefit fairs and attending quarterly and renewal meetings with client managers.

This is a Telecommute (Remote) role. Remote employees must live within the continental United States, excluding  Alaska, California, Hawaii or New York.

Sponsorship is not available

Required Job Qualifications:

  • High school diploma or GED equivalent required

  • Minimum 3 years previous experience in a similar Third-Party Admin or health insurance environment

  • Client-facing, outside vendor and member-facing experience

  • Thorough understanding of self-funding and employee benefit plans

  • Ability to travel as required for this position. (10%-20%)

  • Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, PPACA, etc.)

  • Excellent written and verbal communication skills are required, as are exceptional organizational skills.

  • Proficiency with Word, Excel, PowerPoint, Access, and Outlook.

  • Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required.

    Preferred Job Qualifications:

    • State insurance license

    • College degree

    This is a Telecommute (Remote) role. Remote employees must live within the continental United States, excluding  Alaska, California, Hawaii or New York.

    Sponsorship is not available

    #LI-NR1

    #LI-Remote

    Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

    EEO Statement:

    We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

    Pay Transparency Statement:

    At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates

      

    The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

    Min to Max Range:

    $49,500.00 - $92,800.00

    Exact compensation may vary based on skills, experience, and location.

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