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Default Risk Specialist

Role overview

Qualifications

  • High School Diploma or equivalent required; Bachelor’s degree preferred.
  • Paralegal certificate or legal experience with 4+ years of default and title curative experience; prior default servicing experience.
  • Knowledge of mortgage banking and familiarity with RESPA, FFDCPA, GLBA, and federal/state foreclosure laws.
  • Strong analytical, problem-solving, multi-tasking, organizational, and communication skills with attention to detail; ability to meet strict deadlines and work with attorneys and outside counsel.

Responsibilities

  • Monitor and resolve litigated matters and title curative actions related to delinquent loans.
  • Manage case workflow and analyze merits to determine monetary risk and assign liability.
  • Support counsel in strategy development to resolve matters in compliance with applicable law and investor guidelines.
  • Update systems and reports with current litigation status, strategies, and critical future events; travel may exceed 50%.

About the company

LoanCare logo

LoanCare

Mortgage & Real Estate Finance

LoanCare,LLC, is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states, approximating $390 billion in loan balances. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry. According to National Mortgage News, LoanCare is the nation’s second largest subservicer. Our focus is optimizing asset performance for our clients while delivering a better borrower experience. Combining strategic, technical, operational and organizational expertise with proven disciplined approaches, we build solutions and get results. As evidence of the 70-plus clients currently under contract, 40 have been with LoanCare at least six years and 14 for ten years or more. Through LoanCare, our clients have access to advanced servicing technology. We utilize Black Knight's Mortgage Servicing Platform (MSP) system, which is the premier servicing platform in the industry, and have 35 million loans on the system. We have wrapped a number of proprietary systems around the core platform. LoanCare focuses on optimizing asset performance while delivering a better borrower experience. Combining strategic, technical, operational and organizational expertise with proven, disciplined approaches, LoanCare builds solutions that gets results. Let us tailor a subservicing program for you.

Company details

Company typeLarge
IndustryMortgage & Real Estate Finance
Company size1001 - 5000

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Job description

Overview:

Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Default Risk Specialist. The ideal candidate will enjoy working with clients, both internal and external, be detail oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

Responsibilities:

• Monitor and resolve litigated matters and those requiring title curative action related to delinquent loans
• Accountable for case management and analysis to determine case merit and assign monetary risk to the company
• Assist counsel in the facilitation of strategy to be used in resolving matters that are consistent with applicable law and investor guidelines
• Update the system of record and reports with current information on the status of the litigation/title curative, strategy currently used, and upcoming critical events, and dates
• Responsible for reporting and discussing loans with senior management and clients
• Identify trends in assigned portfolio that are the result of process gaps and provide recommendations to remedy to department leadership
• Adhere to investor guidelines in the handling of assigned portfolio
• Communicate in a professional manner with attorneys, senior management, clients, and title companies
• Respond to all inquiries from management and/or the client, as well as present recommendations for resolution
• Attend hearings, trials, and depositions on behalf of the company. Travel could exceed 50%
• All other duties as assigned

Qualifications:

• High School Diploma or equivalent required. Bachelor’s degree preferred.
• Paralegal certificate, legal experience and/or 4+ years default and title curative experience
• Previous Default servicing experience
• Knowledge of mortgage banking, familiarity with RESPA, FFDCPA, GLBA, and federal and state laws related to foreclosure
• Ability to audit and analyze work outputs by interpreting government agency and department guidelines/standards
• Advanced analytical skills, ability to analyze problems and provide the appropriate solution
• Strong professional and interpersonal communication skills verbally and through written electronic correspondence
• Advanced problem solving, multi-tasking and organizational skills with strong attention to detail
• Ability to read legal terms and conditions and understands their meaning and how it applies to work processes.
• Ability to analyze data and make recommendations on how to improve trends
• Ability to maintain strict confidentiality
• PC skills including (but not limited to) advanced Word, Excel, Access, Internet, MSP (LPS/Fidelity) application skills
• Ability to meet strict deadlines and take direction.
• Proven ability to prioritize workflow during high volumes and within critical time frame
• Self-starter who is able to work in a fast paced, multi-faceted environment
• Previous experience with working with attorneys and negotiating settlements
• Previous experience in monitoring activity of multiple accounts assigned to outside counsel

 

 

Total Rewards

LoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:

 

  • Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
  • Time Off: Paid holidays, vacation, and sick leave
  • Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans
  • Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
  • Employee Recognition: Programs that celebrate achievements and milestones
  • Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range: $19.33 - $28.89 per hour. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.

  

Build Your Future with LoanCare®

At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.

 

Here, you’ll find:

  • A culture that helps you thrive, with resources and support to fuel your growth
  • Flexibility to work remotely, while staying connected through virtual engagement
  • Opportunities to make a real impact in an industry that touches millions of lives
  • If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.

 

About Remote Employment

 

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS

 

 

WHO WE ARE
About us …
LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry.
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

 

WORK CONDITIONS
Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary.
Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

 

 

EQUAL EMPLOYMENT OPPORTUNITY

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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