German Customer Specialist

Location
Greece
100% Remote from Greece or On-site in Athens
Relocation support available for candidates moving to Greece

Contract Type
Full-time | Permanent contract

About the Role

Are you a German speaker (B2+ or higher) looking to build your career in Greece or start a remote customer service role from Greece?

Join a leading international customer experience team supporting German-speaking customers in a stable, long-term position. This opportunity combines professional growth, relocation support, and the flexibility to work remotely or from a modern office in Athens.

This role is ideal for candidates searching for German-speaking jobs in Greece, multilingual customer service roles, or relocation opportunities within Europe.

Key Responsibilities

• Provide high-quality customer support via phone, email, and chat
• Handle inquiries professionally and efficiently
• Resolve customer issues while ensuring a positive experience
• Document interactions accurately in internal systems
• Follow KPIs, quality standards, and company procedures
• Collaborate with internal teams for escalations when required

Requirements

• German B2+ level (spoken and written)
• English B1+ level for internal communication
• Strong communication and customer-focused mindset
• Previous customer service experience is an advantage, not mandatory
• EU passport or valid Greek work authorization
• Willingness to relocate to Greece or work remotely from within Greece

Salary

Competitive gross monthly salary based on experience
Performance-based bonuses may apply
(Full details shared during the recruitment process)

Benefits

• Stable full-time employment
• Paid professional training
• Private health insurance
• Performance bonuses
• Modern workplace environment
• International and multicultural team
• Long-term career development opportunities

Relocation Package

For candidates relocating to Greece:

• Flight reimbursement
• Temporary accommodation support
• Assistance with local registration and documentation
• Support finding permanent housing

How to Apply

Submit your CV in English or German.
Shortlisted candidates will be contacted quickly by our recruitment team.

Start your international career in Greece today — remotely or in Athens.

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