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The Department of Medicine, Division of Gastroenterology is seeking a Clinical Nurse to serve as a patient advocate and act as a team member with nurses, physicians, and medical office coordinators and staff in the division. The Clinical Nurse demonstrates responsibility and accountability with patients, family members, other providers and support personnel regarding patient care/and or unit operations. A Clinical Nurse exercises independent, professional judgment and decision making on a consistent basis, adapts to changes in technology and software to ensure efficient office practice, and attends any nursing meetings and additional mandatory meetings required by the division or School of Medicine.
Specific Duties and Responsibilities
- Provide clinical support to Gastroenterology and Hepatology physicians.
- Provide direct patient care based on the nursing process.
- Work collaboratively with a multidisciplinary health care team to optimize team performance.
- Ensure patient and physician calls are returned in a timely manner, and patient interactions are documented appropriately in EPIC.
- Utilize assessment skills and critical thinking to triage patient calls and complaints, respond as needed, or forward a detailed message to the appropriate physician.
- Answer questions from patients regarding physician instructions, medications, prescription refills, non-critical biopsy and testing results, and/or other aspects of clinical care.
- Retrieve diagnostic results, coordinate physician review of results, and call patients with physician recommendations.
- Assist physicians in conducting comprehensive, age appropriate and episodic health assessment of patients/families with real, potential, acute and/or chronic health problems, which may include the psychosocial, cognitive and personal assets and limitations of the patient/family with an emphasis on wellness.
- Communicate the plan of care, pre-procedural education, post-procedural education, any additional follow-up within the department of GI/Hepatology and any necessary referrals outside of the department to the patient.
- Assess and/or manage follow-up plans specific to the age of the patient.
- Regularly give effective, complete and accurate instructions regarding good health maintenance including disease prevention and home health care according to department guidelines and under the supervision of a physician.
- Record and document health assessment data necessary to maintain, coordinate and/or expedite required services.
- Act as a resource to health care staff and implement educational programs to improve health status of patients/families, taking into consideration the developmental needs of the patients and families.
- Maintain electronic equipment provided by the division of GI/Hepatology and communicate with the IT department to discuss any necessary updates and maintenance.
- Maintain needed supplies and equipment. Address operational issues as needed to assure clinic is efficient.
- Triage patient calls and assess patients who have urgent problems and/or health concerns that cannot be handled by scheduling/administrative staff and determine appropriate and timely disposition.
- Communicate with providers and patients as needed.
- Contact patients to obtain clarification on medication dosing and/or to discuss clinical problems that arise, discuss recommendations with physicians and ensure appropriate follow-up with patients.
- Assist with prior authorization requests for testing/treatments and medications.
- Participate and be flexible to meet the needs of the division of GI/Hepatology (e.g. cross-train to cover infusion and/or motility testing, etc.)
- Request consultations with appropriate departments, when necessary, e.g. email patient referrals, call other departments outside of GI/Hepatology to facilitate patient care, etc.
- Assume responsibility for own professional development and remain current in clinical practice by attending relevant continuing education.
- Assume responsibility and accountability for time management, professional relationships and interpersonal interactions.
- Other duties as assigned.
Minimum Qualifications
- Registered Nurse, licensed in the State of Maryland.
- Completion of the JHH credentialing process to include verification of CPR (BLS) certification prior to start date.
- Maintain current licensure and certification during duration of employment.
- Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- BSN Degree
- Two years of direct patient care experience.
- Two years of specialized experience in Clinical Gastroenterology.
- Experience with EPIC.
Classified Title: Clinical Nurse
Role/Level/Range: ACRP/03/ME
Starting Salary Range: $64.600 - $113,300 Annually ($113,300 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F Varies
FLSA Status: Exempt
Location: Remote
Department name: SOM DOM Gastroenterology
Personnel area: School of Medicine
