AI Engineer

Company Overview:

Zing Health is a tech-enabled health insurance company making Medicare Advantage the best it can be for those 65-and-over. Zing Health has a community-based approach that recognizes the importance of the social determinants of health in keeping individuals and communities healthy. Zing Health aims to return the physician and the member to the center of the health care equation. Members receive individualized assistance to make their transition to Zing Health as easy as possible. Zing Health offers members the ability to personalize their plans, access to facilities designed to help them better meet their healthcare needs, and a dedicated care team. For more information on Zing Health, visit www.myzinghealth.com.

Our technology organization is investing in modern digital and AI capabilities to improve member experience, strengthen provider operations, and increase enterprise efficiency.

SUMMARY DESCRIPTION:

Zing Health is seeking an AI Engineer to help implement AI-powered solutions across our enterprise technology platform. This is a hands-on engineering role focused on building AI-enabled applications and integrating AI services into existing systems. 

You will work closely with the AI & Automation team and engineering teams to build and support AI use cases using Azure AI services, APIs, and enterprise data platforms. This role focuses on practical AI implementation rather than research or model development. 

This is a great opportunity for an engineer interested in working with AI, automation, and modern cloud technologies in a healthcare environment.

ESSENTIAL FUNCTIONS:

Build AI-enabled applications

• Develop applications that leverage Azure OpenAI and Azure AI services 
• Implement LLM-based workflows such as prompting, document analysis, and conversational experiences 
• Support AI use cases such as document processing, automation, and intelligent workflow support 
• Build integrations between AI services and enterprise platforms such as Salesforce, Genesys, and internal applications 
• Work with APIs and services to enable AI-driven capabilities 
• Implement workflows using tools such as Azure Functions, Logic Apps, or Power Automate 
• Support AI-powered automation initiatives across operations and member/provider services 
• Connect AI services with internal data sources including data warehouses, APIs, and operational platforms 
• Assist with processing structured and unstructured data for AI use cases 
• Partner with engineering, security, and data teams to deploy AI solutions 
• Participate in testing, monitoring, and improvement of AI solutions in production 

• 3–5 years’ experience in software engineering, cloud engineering, or application development 
• Experience working with cloud platforms such as Microsoft Azure 
• Experience building or integrating REST APIs 
• Familiarity with Python, JavaScript, or similar programming languages 
• Interest in working with AI technologies and automation tools 

Preferred Qualifications (Nice-to-Haves)

• Exposure to Azure OpenAI, Azure AI services, or similar AI platforms 
• Familiarity with LLM concepts such as prompt engineering or retrieval-based workflows 
• Experience with automation tools such as Logic Apps or Power Automate 
• Exposure to enterprise systems such as Salesforce or CRM platforms 
• Basic understanding of data platforms or SQL 
• Interest in healthcare technology or regulated environments 

Department Impact Statement

Delivers AI-driven, secure digital experiences that enhance member satisfaction, make Zing easy to work with for providers and partners, and drive productivity and cost efficiency through automation and data insights

Zing Health offers the following benefits:

• A competitive salary based on the market
• Medical, Dental, and Vision
• Employer-Paid Life Insurance
• Paid Maternal Leave
• Paid Paternal Leave
• 401(K) match up to 4%
• Paid-Time-Off
• Employee Assistance Programs
• Several supplemental benefits are available, including, but not limited to, Spouse Insurance, Pet Insurance, Critical Illness coverage, ID Protection, etc.

Zing Health is committed to being an Equal Opportunity Employer. This means the company ensures all employment decisions, including hiring, promotion, compensation, and benefits, are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. Zing Health strives to create a diverse, inclusive, and respectful workplace, providing equal access and opportunities for all employees and applicants. The organization actively promotes a culture of fairness and non-discrimination, supporting the personal and professional growth of every team member.