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Sales Enablement Manager

Role overview

Qualifications

  • 8+ years experience in GTM Enablement, Sales Enablement, GTM Strategy, or Revenue Operations across BDR, Sales, Solutions Engineering, and Customer Success in high-growth, technical B2B environments
  • Proven track record building scalable enablement programs and improving outcomes such as ramp time, win rates, deal velocity, and expansion performance
  • Strong command of enterprise sales methodologies with deep familiarity with MEDDPICC and the Command of the Message (or similar frameworks) and practical adoption
  • Expertise in modern enablement technology, including selecting, implementing, and scaling LMS platforms, AI coaching tools, conversation intelligence, content management, and sales engagement tools

Responsibilities

  • Own end-to-end GTM enablement across the full funnel and drive enablement across BDR, Sales, Solutions Engineering, and Customer Success, ensuring consistency in messaging, qualification (e.g. MEDDPICC), process, and merchant experience from first touch to expansion.
  • Build a scalable global enablement engine by designing onboarding, certification, and continuous learning programs tailored by role and region to reduce ramp time and improve productivity across global teams.
  • Operationalize GTM excellence by identifying friction points across qualification, handoffs, deal execution, and expansion, then implementing scalable processes to improve pipeline quality, conversion, velocity, and retention.
  • Partner with Product Marketing to translate complex product capabilities into clear value propositions, playbooks, battlecards, vertical use cases, and objection-handling materials.

About the company

Primer logo

Primer

Financial Services

Primer is the world's first no-code automation platform for payments and commerce. We enable companies to unify their entire payment and commerce stack and build sophisticated, end-to-end payment flows with a checkout developers love.

Company details

Company typeScaleup
IndustryFinancial Services
Company size51 - 200

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Job description

An Introduction to Primer

Primer is the world's first unified payment infrastructure, founded by former leaders of Braintree and PayPal. We unify fragmented payment and finance systems into a single, intelligent platform, automating the entire payments lifecycle from acceptance and orchestration to reconciliation, FX, and financial operations.

Trusted by leading merchants worldwide, we give finance, payments, and engineering teams the tools to move faster, reduce complexity, and unlock growth. Our open, modular platform connects to 150+ services across the payments ecosystem, while our expanding CFO product suite brings unified reconciliation, FX management, and financial visibility across markets and currencies.

Backed by Accel, Balderton, ICONIQ, and Tencent, we're setting a new standard for how the world moves money.

 
 

🔍 What will you be doing?

  • Own end-to-end GTM enablement across the full funnel
    Define and drive enablement across BDR, Sales, Solutions Engineering, and Customer Success, ensuring consistency in messaging, qualification (e.g. MEDDPICC), process, and merchant experience from first touch to expansion.

  • Build a scalable global enablement engine
    Design onboarding, certification, and continuous learning programs tailored by role and region, reducing ramp time and improving productivity across global teams.

  • Operationalize GTM excellence
    Identify friction points across qualification, handoffs, deal execution, and expansion, then implement scalable processes that improve pipeline quality, conversion, velocity, and retention.

  • Own GTM content and narrative consistency
    Partner with Product Marketing to translate complex product capabilities into clear value propositions, playbooks, battlecards, vertical use cases, and objection-handling materials.

  • Define and optimize the enablement tooling stack
    Partner with RevOps to identify, implement, and drive adoption of the right tools, including LMS, content platforms, conversation intelligence, AI coaching, Salesforce, and sales engagement tools.

  • Leverage AI and automation to scale impact
    Use AI-driven solutions to create personalized learning paths, real-time coaching recommendations, performance insights, and workflow automation for revenue teams.

  • Measure and improve enablement effectiveness
    Define KPIs such as ramp time, win rate, deal velocity, expansion, and tool adoption. Establish feedback loops and ROI reporting across regions.

  • Partner with GTM and regional leadership
    Support product launches, market expansion, and pricing/packaging changes while equipping regional leaders and frontline managers to reinforce enablement locally.

     

👀 What we’d love to see:

  • 8+ years’ experience in GTM Enablement, Sales Enablement, GTM Strategy, or Revenue Operations
    Ideally across BDR, Sales, Solutions Engineering, and Customer Success in high-growth, technical B2B environments.

  • Proven track record building scalable enablement programs
    Experience improving key outcomes such as field ramp time, win rates, deal quality, sales cycle velocity, and expansion performance.

  • Strong command of enterprise sales methodologies
    Deep familiarity with MEDDPICC, Command of the Message or similar frameworks, with evidence of driving practical adoption across teams.

  • Data-driven and systems-oriented mindset
    Comfortable using CRM, sales tooling, and performance data to diagnose gaps, influence behaviour, and improve execution.

  • Expertise in modern enablement technology
    Experience selecting, implementing, and scaling LMS platforms, AI coaching tools, conversation intelligence, content management, and sales engagement tools.

  • Exceptional cross-functional leadership
    Able to influence senior stakeholders across Sales, Marketing, Product, RevOps, and Customer Success, acting as a strategic multiplier rather than a support function.

  • Strong narrative and communication skills
    Able to simplify complex technical products into compelling stories, messaging, and enablement assets for enterprise buyers.

  • Experience in complex technical GTM environments preferred
    Payments, fintech, infrastructure, SaaS, or API-first businesses are especially relevant.

  • Pragmatic, hands-on operator
    Brings strong ownership, bias to action, and a “roll up your sleeves” mentality in fast-scaling environments.

     

🚫 You may not like it here if:

  • You enjoy working in an office-setting, we are remote-first and always will be!

  • You are not comfortable with shifting context and navigating ambiguity

     

Our interview process

  • 30 minute call with a Talent Partner

  • 45 minute interview with our Hiring Manager

  • Challenge Stage - Contextualised to Primer!

  • 60 minute values alignment interview

     

What’s life like at Primer?

We’ve been recognised as a top global employer, #1 in FinTech for ‘flexibility’!

Our 2025 Product Showcase

We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way).

We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide.

Finally, let’s go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there’s a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It’s never a challenge that you will face alone.

 

Our benefits

🌍 We are fully remote and globally distributed; and have been since day one

💰 Competitive share options

🌴 Uncapped holiday, with 25 days minimum to be taken

🗣️ Co-working space access

📅 Workations & Company Retreat

💻 The best equipment for your role

🏠 £500 towards your home office setup

🔎 Generous learning budget

🏥 Private Medical Insurance

📈 A broad set of additional perks and benefits (depending on location)

 

Don’t meet every single requirement?

At Primer, we’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs.

Primer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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