Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?
Are you passionate about delivering exceptional customer service and eager to grow your career in the insurance industry? As an Insurance Customer Service Representative I (CSR I), you will be part of a dynamic team dedicated to providing Five Diamond Service to our valued clients. This entry-level position is designed for individuals looking to build a strong foundation in Personal Lines insurance while supporting customers with their policy needs.
Training Schedule: Licensing and Product Training will be fully remote for 15 weeks: Monday - Friday 8:30 am to 5:00 pm
Work Schedule: Fully remote Monday - Thursday 10:30 am to 7:00 pm, Friday 9:30 am to 6:00 pm, and a 4 hour shift between the hours of 9:00 am to 4:00 pm on alternating Saturdays
What You’ll Do
Complete comprehensive training in Personal Lines insurance
Provide day-to-day servicing of personal lines policies, including answering questions related to coverages, discounts, registrations, and claims
Process policy transactions using various carrier systems
Apply discounts received via email or mail, ensuring proper documentation and effective dates
Research and resolve premium discrepancies, contacting insureds to explain differences
Communicate with insurance companies, underwriters, banks, and car dealers to facilitate document processing
Build and manage customer relationships, identifying opportunities to enhance service delivery, and recommend additional products or services
Savior Artigos Texteis Lda
Accenture Nordics
Accenture
Accenture
Savior Artigos Texteis Lda
AAA Northeast
AAA Northeast
AAA Northeast