Key Facts

Remote From:

Full time

Junior (1-2 years)

English

Hard Skills

Recruitment Strategies Leave Of Absence Management Payroll Processing Digital File Management Benefits Administration HR Regulations Industrial Relations Employee Data Management Developing Training Materials Standard Operating Procedure +18 more

Other Skills

•
Microsoft Excel
•
Agenda (Meeting)

Roles & Responsibilities

Experience providing HR support in a government/federal agency environment, including processing personnel and payroll actions.
Strong knowledge of federal HR topics (staffing, classification, processing, benefits, recruitment, compensation, SES programs, work-life, policy, employee and labor relations).
Proficiency in administrative support, HR records/document management (SharePoint), SOP drafting, calendar management, travel/meeting coordination.
Ability to research HR topics, resolve pay/leave/time and attendance issues, and provide guidance and training for managers and employees.

Requirements:

Process personnel and payroll actions, key payroll documents, and leave audits; maintain and respond to HR inquiries and keep employee files.
Provide comprehensive administrative support to managers and program staff, including calendar management, phone screening, travel and meeting coordination, and documentation/file management (SharePoint) with SOP drafting.
Handle complex pay, leave, time and attendance cases, waivers, and FERCCA matters, and research waiver/hearing requests; conduct desk audits and prepare evaluation reports.
Research and communicate guidance on federal HR topics; advise applicants and staff on HR processes and policy, and support development of training and guidance for managers.

GAP Solutions, Inc.

About GAP Solutions, Inc.

GAP Solutions champions the missions of our Federal Government customers and delivers value through people, process, and solutions.We employ talented and experienced personnel passionate about the missions of our customers. We achieve service excellence by satisfying customer needs, strengthening operations, and saving money. We apply proven frameworks and engage inter-organizational stakeholder groups to help customers resolve complex business challenges and minimize organizational risks. We follow a disciplined and rigorous ISO 9001:2015 registered quality system to realize customer objectives and continue exceeding 90% customer satisfaction ratings.We are a rapidly growing company with 500 employees nationwide. Our practice areas include Emergency Management, Process Management, Security & Information Management, Information Technology Services, and Scientific Research, Analysis, and Policy Development.

Founded: 2018

Company size: 501 - 1000

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Job description

Position Objective: As a Junior Human Resource Specialist, apply HR skills in support of managers, program staff and customers on the full range of HR topics including but not limited to staffing, classification, processing, benefits, recruitment, compensation, SES programs, work life programs, policy and employee and labor relations. In support of the Dept. of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Office of Human Capital (OHC), Human Resources Operations Center (HROC).

Duties and Responsibilities:

Processing personnel and payroll actions, keying payroll documents, processing leave audits.
Creating vacancy, retirement and payroll folders.
Researching waiver and hearing requests.
Scanning documents into various personnel record systems.
Assisting with drafting SOP’s.
Processing personal liability insurance reimbursement claims.
Initiating tentative selection notifications, notice of results or disposition letter.
Researching and compiling information on the full range of federal HR topics.
Responding to and providing general HR guidance to applicants and staff, maintain employee files.
Provide wide ranging administrative support to managers and program staff. Duties may include, but are not limited to:
- manage and coordinate calendars;
- screen phone calls and assist visitors;
- make travel arrangements;
- coordinate conference/meeting arrangements; prepares agendas, correspondence, and spreadsheets;
- opens and routes incoming mail;
- makes files, files information and maintains files in accordance with agency guidelines; and
- monitors office supply inventories, uploads documents to SharePoint and with drafting SOPS.
Process complex cases involving pay, leave, time and attendance administration, waivers, and Federal Erroneous Retirement Coverage Correction Act (FERCCA) cases for agency employees. Research waiver and hearing requests.
Conduct desk audits, review management requests for various position management and classification actions and prepare evaluation reports.
Assist in developing guidance and other information training for managers and employees.
Resolve pay-setting errors and discrepancies.
Provide advice on base pay, overtime, or leave entitlements.