Email Marketing Coordinator : Associate - (Ops)

We are seeking a proactive, detail-oriented, and organized Email Marketing Coordinator – Associate to manage and coordinate email marketing activities for multiple international clients. This role requires close collaboration with internal teams (designers, content reviewers, and client account managers) to ensure high-quality email campaigns are delivered on time and aligned with client expectations.

The Email Marketing Coordinator Associate does not serve as the primary point of contact with clients but plays a critical role in planning, executing, and dispatching email marketing campaigns while ensuring best practices are followed across all stages of delivery.

KEY RESPONSIBILITIES:

• Act as the primary coordinator for email marketing services for assigned client accounts.
   
• Serve as the main point of contact between client account managers and internal backend teams for all email marketing–related tasks.
   
• Based on client requirements, create newsletter sketches/wireframes and coordinate with designers to finalize layouts.
   
• Research, curate, and organize content for inclusion in newsletters and email campaigns.
   
• Manage, schedule, and deploy email campaigns using tools such as Mailpoet, Mailchimp, Constant Contact, or similar platforms.
   
• Attend and actively participate in voice and video meetings (Zoom/VOIP) with international clients, often during EST time zones, when required.
   
• Review newsletter designs, content, links, formatting, and branding before client submission and final deployment.
   
• Monitor and analyze email performance metrics such as delivery rates, open rates, click-through rates, and engagement.
   
• Implement email marketing best practices to maximize deliverability, engagement, and campaign performance.
   
• Coordinate with internal teams to ensure all newsletter-related deliverables (content, designs, banners, approvals) are completed within deadlines.
   
• Proactively follow up with internal teams and clients to ensure smooth execution of campaigns.
   
• Maintain accurate records of client preferences, campaign notes, and deliverables in internal systems.
   
• Ensure client expectations related to email marketing services are consistently met or exceeded.

SKILLS, QUALIFICATIONS, AND EXPERIENCE:

• Prior experience in email marketing or a similar coordination role is mandatory.
   
• Hands-on experience using Mailpoet, Mailchimp, Constant Contact, or similar email marketing platforms.
   
• Excellent written and verbal communication skills in English, with confidence speaking to foreign clients via Zoom or VOIP.
   
• Strong attention to detail with the ability to review and quality-check work produced by internal teams.
   
• Ability to manage multiple client campaigns simultaneously under tight deadlines.
   
• Understanding of email marketing best practices, deliverability standards, and campaign optimization.
   
• Experience designing newsletters is an added advantage, but not mandatory.
   
• Comfortable working with international clients and adhering to strict timelines.

• You must work 8 hours per day, 40 hours per week (Monday to Friday).
   
• 4 hours must be worked between 6:30 PM and 1:30 AM Sri Lanka Standard Time.
   
• The remaining 4 hours can be worked anytime during the day.
   
• You must define your work schedule in advance and adhere to it consistently.
   
• Weekend work is not permitted.
   
• You must have:

• • A quiet, distraction-free home working environment
     
  • A dedicated desktop or laptop (tablets and mobile phones are not permitted)
     
  • A headset with a microphone
     
  • A stable, high-speed internet connection capable of supporting Zoom meetings
     
• Your work device must have Zoom, Chrome, Firefox, Slack, antivirus software, and a mail client installed.
   
• You may be required to install additional software as needed.
   
• You cannot be employed by another company while working at Bizycorp.

BENEFITS:

• WFH – 100% Work From Home
   
• Flexible working hours within defined time ranges
   
• EPF/ETF enrollment (applicable to Sri Lankan citizens, as per labor law)
   
• Legitimate work-from-home organization compliant with the Sri Lankan Shop and Office Act
   
• Monthly remuneration starting from LKR 80,000 (inclusive of basic salary and fixed allowances)
   
• Probation confirmation increment after 6 months (conditions apply)
   
• Paid leave, selected professional training, and certification programs
   
• Performance-based annual rewards and growth opportunities
   
• Exposure to international clients and hands-on experience in global email marketing campaigns
   
• Opportunity to work with a diverse team of 200+ professionals across Sri Lanka, Pakistan, Malaysia, the United States, and Canada

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. However, we are committed to providing guidance to all hired employees when such changes are implemented.

Bizycorp is proud to be an equal-opportunity employer. All qualified candidates who meet the requirements will be considered for employment regardless of race, color, religion, sex, national origin, or disability. 

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