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Senior Trial Success Manager

Role overview

Qualifications

  • 5+ years of experience in enterprise account management, strategic consulting, customer success, or solution consulting within a SaaS environment.
  • Proven success supporting complex enterprise sales cycles (enterprise-level ACV preferred).
  • Strong executive presence with ability to influence VP and C-level stakeholders; experience building ROI models or translating data into business impact narratives.
  • Experience navigating competitive evaluations and managing multiple high-visibility engagements simultaneously.

Responsibilities

  • Design and lead strategic trial engagements with Enterprise Sales, including win strategy, success criteria, and ROI alignment.
  • Lead cross-functional coordination (Sales, Implementation, Product, Operations) to ensure trial success and remove barriers to deal momentum.
  • Translate trial analytics into outcome-based narratives and deliver executive-level value presentations highlighting safety, operational impact, and ROI.
  • Identify opportunities for expansion during evaluation and provide field insights to inform product and GTM strategy.

About the company

Lytx, Inc. logo

Lytx, Inc.

Lytx is the global leader in fleet management technologies. Our solutions harness the power of video to empower drivers and fleets to be safer and more efficient, productive, and profitable so they can thrive in today’s competitive environment. Through the Lytx platform, direct and reseller clients access our customizable services and programs spanning driver safety, risk detection, fleet tracking, compliance, preventative maintenance, and fuel management. Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, we help protect and connect thousands of fleets and 1.6 million drivers in more than 60 countries worldwide. Lytx is privately held and headquartered in San Diego, California. For more information, visit us at Lytx.com. The SurfsightTM solution is Lytx's indirect market offering, available in North America and internationally. Strategic partners and resellers can use Surfsight's open API platform to easily add video to their telematics stack or utilize our stand-alone Surfsight Cloud dashboard to allow fleet managers to track vehicles, view risky and distracted driving events, retrieve videos from the field, and view and analyze data. The innovative technology in the Surfsight dash cam, powered by Lytx, uses robust machine vision and artificial intelligence to proactively detect and mitigate risk. It provides detailed analytics and real-time visibility into overall fleet performance, giving companies valuable data to help increase safety and savings through better fleet management. The solution offers an accessible entry point into video telematics without compromising on features, functionality, and configuration options. For more information visit https://www.lytx.com/en-us/surfsight.

Company details

Company typeSME
Company size501 - 1000

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Job description

Why Lytx

At Lytx, our mission is to help make roadways safer through innovative video safety and telematics technology. Our Enterprise Trial Success team plays a critical role in bringing that mission to life by helping prospective customers experience measurable impact during their evaluation journey.

The Senior Enterprise Trial Success Manager (TSM) is a strategic partner to Enterprise Sales, responsible for designing and leading high-impact proof-of-value engagements that accelerate revenue and differentiate Lytx in competitive environments.

This role goes beyond project management. You will act as a business consultant, value storyteller, and cross-functional leader—ensuring enterprise prospects clearly see and quantify the operational, safety, and financial outcomes Lytx delivers.

What You’ll Do

Strategic Trial Design & Win Strategy

  • Partner with Enterprise Sales to develop customized trial strategies aligned to customer business objectives, competitive landscape, and deal strategy.

  • Define clear success criteria tied to executive-level outcomes and ROI.

  • Align trial plans to MEDDPICC and broader enterprise sales motions.

Executive Engagement & Influence

  • Build strong relationships across safety, operations, IT, and executive stakeholders.

  • Facilitate executive business reviews and value presentations that articulate measurable impact.

  • Support the development of compelling business cases that advance procurement and budget approval.

Data-Driven Value Storytelling

  • Translate trial analytics into clear, outcome-based narratives.

  • Quantify safety improvements, operational efficiencies, and risk reduction.

  • Deliver presentations that elevate Lytx from vendor to long-term strategic partner.

Cross-Functional Leadership

  • Lead coordination across Sales, Key Accounts, Product, Implementation, and Operations to ensure trial success.

  • Anticipate risks and proactively remove barriers to maintain deal momentum.

  • Balance strategic ownership with strong execution discipline.

Expansion & Long-Term Growth

  • Identify opportunities for broader solution adoption during the evaluation phase.

  • Partner with Key Account teams to position long-term growth and expansion.

  • Provide field insights to Product and GTM leadership to inform strategy.

Continuous Improvement

  • Contribute to refining trial methodologies, playbooks, and enablement assets.

  • Share competitive intelligence and market feedback to strengthen win strategy.

What Success Looks Like

  • Independently lead complex enterprise trials in competitive environments.

  • Influence multi-stakeholder buying committees.

  • Deliver executive-level value presentations that directly support deal progression.

  • Contribute to improved trial-to-close conversion rates.

  • Be recognized as a trusted strategic advisor to Sales and customers alike.

What You’ll Bring

  • 5+ years of experience in enterprise account management, strategic consulting, customer success, or solution consulting within a SaaS environment.

  • Proven success supporting complex sales cycles (enterprise-level ACV preferred).

  • Strong executive presence and ability to influence VP and C-level stakeholders.

  • Experience building ROI models or translating data into business impact narratives.

  • Demonstrated ability to navigate competitive evaluations.

  • Strong organizational discipline and ability to manage multiple high-visibility engagements simultaneously.

  • Excellent written and verbal communication skills.

  • Ability to travel up to 20%.

  • Experience in fleet, transportation, safety, or related industries is highly preferred.

Why This Role Matters

The Senior Enterprise TSM is a key driver of revenue growth at Lytx. By ensuring enterprise customers experience measurable impact during evaluation, you help convert trials into long-term partnerships that improve safety outcomes at scale.

If you thrive at the intersection of strategy, analytics, relationship-building, and execution—and want your work to directly influence revenue and customer impact—this role is for you.

Benefits:

  • Medical, dental and vision insurance 
  • Health Savings Account
  • Flexible Spending Accounts
  • Telehealth
  • 401(k) and 401(k) match
  • Life and AD&D insurance
  • Short-Term and Long-Term Disability
  • FTO or PTO
  • Employee Well-Being program
  • 11 paid holidays plus 1 inclusive holiday per year
  • Volunteer Time Off
  • Employee Referral program
  • Education Reimbursement Program
  • Employee Recognition and Appreciation program
  • Additional perk and voluntary benefit programs

Salary is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.  This position is also eligible for an incentive compensation plan.  The expected hiring salary for this position is:

$92,000.00 - $116,000.00

You’re driven to succeed and so are we. At Lytx, our mission is to protect a world in motion, and we do it by building technology and partnerships that help keep people safe on the road. The way we work is guided by our shared values: Deliver for the customer, Responsibility in every outcome, Innovate with purpose, Velocity with excellence, and Elevate each other.

If you’re looking for meaningful work, a team that challenges and supports you, and the chance to grow your career while making a real impact, we’d love to meet you.

Together, we’re helping make roadways safer and saving lives!

Lytx, Inc. is proud to be an equal opportunity employer. We’re committed to building a diverse and inclusive workforce and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. We are committed to providing reasonable accommodation for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email TA@lytx.com.  Lytx conducts background checks on applicants who receive a conditional offer of employment in accordance with applicable local, state, federal and regional laws. Qualified applicants with arrest or conviction records will be considered. Background check results may potentially result in the withdrawal of a conditional offer of employment and will be made in accordance with all applicable local, state, federal and regional laws. 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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