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Sales Specialist - Croatian or Polish speaking

Key Facts

Remote From: 
Full time
English, German, Polish

Other Skills

  • Sales
  • Customer Service
  • Relationship Management
  • Communication
  • Teamwork
  • Quick Learning
  • Social Skills
  • Self-Motivation

Roles & Responsibilities

  • Initial experience in account management, customer support, or sales
  • Fluency in Croatian or Polish (C2) and proficiency in English or German (B2)
  • Strong phone communication skills with a personable, open, and communicative personality
  • Experience with CRM systems (Salesforce, Pipedrive, or HubSpot) is an advantage

Requirements:

  • Advise interested caregivers and build your own sales pipeline; no cold calling
  • Discuss care assignments with caregivers and support them through transitions and emergencies
  • Independently manage your caregiver base and serve as the main point of contact throughout assignments
  • Maintain regular contact with caregivers, conduct satisfaction surveys, and provide feedback to improve processes

Job description

About the Job

Are you looking for a new challenge in a fast-growing, exciting, and dynamic environment? Do you want your work to make a real social impact? Then join marta! As a Sales Specialist, you will be responsible for acquiring and managing your own client base. Not only will you have the opportunity to make a real difference, but you will also benefit from attractive commissions.
To expand our team, we are looking for a Sales Specialist either Croatian or Polish speaking in Gdansk (Poland) or working remotely from Poland starting immediately.

Your Role in our team

  • No cold calling! You advise caregivers who have expressed interest and build your own pipeline.
  • You discuss possible care assignments with caregivers and support them with transitions and emergencies.
  • You independently manage your caregiver base and act as their main point of contact throughout their assignment.
  • You maintain regular contact with caregivers and conduct satisfaction surveys regarding the families they assist.
  • You provide best practices for conflict resolution to caregivers.
  • You collaborate closely with our international teams.
  • To continuously improve internal processes and customer experience, you provide constructive feedback based on your experiences.

Your Profile

  • You have initial experience in account management, customer support, sales, or live in care.
  • You enjoy making phone calls, and with your friendly demeanor, you easily convince caregivers to join marta.
  • You are known for your personable, open, and communicative personality.
  • You have a winner’s mentality: You are ready to learn quickly, push things forward, and go the extra mile for yourself and your team.
  • You speak either Croatian or Polish fluently (C2) and either good English or German (>B2)
  • Experience with systems like Salesforce, Pipedrive, or HubSpot is an additional advantage.

Why marta?

  • Purpose: You work on an important and interesting mission: the digital transformation of a significant industry in Europe - the need to effectively manage the demographic changes 
  • Work Environment: We offer you a beautiful office in the heart of Berlin with state-of-the-art facilities and everything you need to work efficiently.
  • Flexibility: Want a change of scenery? In addition to our Gdansk office, we also have locations in Bonn, Lithuania, Romania, and Poland.
  • Events: Alongside our legendary company parties, we host regular team events.
  • Home Office Policy: If you are based near Gdansk, you can work 2 days per week. If you work outside of the Gdansk Area, you can work fully remotely.
  • Health & Wellbeing: You receive 21 - 26 days of vacation per year, and we provide everything you need in the office to keep you comfortable and energized.
  • Career & Development: Become part of an international team of 70+ employees, with regular feedback sessions and exciting growth and learning opportunities.

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