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Sales Specialist - Croatian or Polish speaking

marta

Role overview

Qualifications

  • Initial experience in account management, customer support, or sales
  • Fluency in Croatian or Polish (C2) and proficiency in English or German (B2)
  • Strong phone communication skills with a personable, open, and communicative personality
  • Experience with CRM systems (Salesforce, Pipedrive, or HubSpot) is an advantage

Responsibilities

  • Advise interested caregivers and build your own sales pipeline; no cold calling
  • Discuss care assignments with caregivers and support them through transitions and emergencies
  • Independently manage your caregiver base and serve as the main point of contact throughout assignments
  • Maintain regular contact with caregivers, conduct satisfaction surveys, and provide feedback to improve processes

Key facts

Hard skills

Account Management Caregiving Routines Customer Acquisition Management Employee Surveys Business Negotiation Project Collaboration Conflict Resolution Telephony Continuous Improvement Process Pipedrive Salesforce HubSpot CRM

Other skills

  • Sales
  • Customer Service
  • Relationship Management
  • Communication
  • Teamwork
  • Quick Learning
  • Social Skills
  • Self-Motivation

About the company

marta logo

marta

Senior Care & Aging-in-Place Tech

In an effort to address growing shortages in the elderly care markets, marta's self-service platform allows families and caregivers to find and connect with their optimal counterparts. Supported by a data-driven approach to matching, the platform brings more transparency and fairness to a market traditionally dominated by inefficient and expensive intermediaries. We believe that everyone has the right to receive adequate care and to age in dignity. We also fight to empower caregivers and to ensure they can provide their invaluable services in fair working conditions and for adequate compensation. We care deeply about providing the best possible experience to all involved parties.

Company details

IndustrySenior Care & Aging-in-Place Tech
Company size51 - 200

Links

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Job description

About the Job

Are you looking for a new challenge in a fast-growing, exciting, and dynamic environment? Do you want your work to make a real social impact? Then join marta! As a Sales Specialist, you will be responsible for acquiring and managing your own client base. Not only will you have the opportunity to make a real difference, but you will also benefit from attractive commissions.
To expand our team, we are looking for a Sales Specialist either Croatian or Polish speaking in Gdansk (Poland) or working remotely from Poland starting immediately.

Your Role in our team

  • No cold calling! You advise caregivers who have expressed interest and build your own pipeline.
  • You discuss possible care assignments with caregivers and support them with transitions and emergencies.
  • You independently manage your caregiver base and act as their main point of contact throughout their assignment.
  • You maintain regular contact with caregivers and conduct satisfaction surveys regarding the families they assist.
  • You provide best practices for conflict resolution to caregivers.
  • You collaborate closely with our international teams.
  • To continuously improve internal processes and customer experience, you provide constructive feedback based on your experiences.

Your Profile

  • You have initial experience in account management, customer support, sales, or live in care.
  • You enjoy making phone calls, and with your friendly demeanor, you easily convince caregivers to join marta.
  • You are known for your personable, open, and communicative personality.
  • You have a winner’s mentality: You are ready to learn quickly, push things forward, and go the extra mile for yourself and your team.
  • You speak either Croatian or Polish fluently (C2) and either good English or German (>B2)
  • Experience with systems like Salesforce, Pipedrive, or HubSpot is an additional advantage.

Why marta?

  • Purpose: You work on an important and interesting mission: the digital transformation of a significant industry in Europe - the need to effectively manage the demographic changes 
  • Work Environment: We offer you a beautiful office in the heart of Berlin with state-of-the-art facilities and everything you need to work efficiently.
  • Flexibility: Want a change of scenery? In addition to our Gdansk office, we also have locations in Bonn, Lithuania, Romania, and Poland.
  • Events: Alongside our legendary company parties, we host regular team events.
  • Home Office Policy: If you are based near Gdansk, you can work 2 days per week. If you work outside of the Gdansk Area, you can work fully remotely.
  • Health & Wellbeing: You receive 21 - 26 days of vacation per year, and we provide everything you need in the office to keep you comfortable and energized.
  • Career & Development: Become part of an international team of 70+ employees, with regular feedback sessions and exciting growth and learning opportunities.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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