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Pre-Underwriting Specialist/Loan Coordinator

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • Microsoft Outlook
  • Distributed Team Management
  • Communication
  • Time Management
  • Analytical Thinking
  • Detail Oriented
  • Prioritization

Roles & Responsibilities

  • 7+ years of mortgage processing or underwriting experience
  • Experience with Encompass LOS (preferred)
  • Knowledge of RESPA guidelines and all mortgage and consumer regulations
  • Skilled at interpreting and applying mortgage guidelines at a level comparable to an underwriter

Requirements:

  • Identify documentation gaps early in the process and communicate required items clearly
  • Review, verify, and pre-underwrite supporting documentation such as paystubs, W-2s, bank statements, credit reports, and court orders to support loan eligibility
  • Perform advanced income analysis, including complex and self-employed borrower scenarios
  • Run and interpret automated underwriting findings through DU and LP

Job description

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:
The Pre Underwriting Specialist is responsible for fully qualifying and pre‑underwriting loan files upfront to ensure clean submissions and well‑positioned approvals. This role focuses on loan analysis, scenario assessment, and strategic structuring prior to disclosure delivery and processing. This role emphasizes thorough upfront review, documentation accuracy, and thoughtful evaluation of borrower eligibility across multiple loan products.

Job Responsibilities:

  • Identify documentation gaps early in the process and communicate required items clearly.
  • Review, verify, and pre‑underwrite supporting documentation such as paystubs, W‑2s, bank statements, credit reports, and court orders to support loan eligibility.
  • Perform advanced income analysis, including complex and self‑employed borrower scenarios.
  • Conduct credit reviews and assess borrower risk profiles.
  • Review borrower’s assets and validate eligibility requirements.
  • Run and interpret automated underwriting findings through DU and LP.
  • Determine appropriate loan products based on borrower qualifications and program guidelines.
  • Strategically structure loan scenarios, including DTI management, debt‑payoff strategies, mortgage insurance planning, and identification of compensating factors.
  • Prepare detailed written findings that include income calculations, DTI, risk considerations, contingencies, and recommended next steps.
  • Monitor and help manage a pipeline that may include Conventional, FHA, VA, USDA, Jumbo, renovation, and reverse mortgage products.
  • Coordinate file setup, disclosures input, and loan presentation to support accurate and timely processing.

Qualifications and Skills:

  • 7+ years of mortgage processing or underwriting experience.
  • Experience with Encompass LOS, preferred.
  • Knowledge of RESPA guidelines and all mortgage and consumer regulations.
  • Knowledge of DU, LP, Microsoft Outlook, and Windows.
  • Skilled at interpreting and applying mortgage guidelines at a level comparable to an underwriter.
  • Skilled at advanced income calculations.
  • Excellent math and analytics skills.
  • Excellent communication skills.
  • Excellent prioritization and time management skills to meet deadlines.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. 

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
 

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
 

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
 

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

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