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Medical Biller

Role overview

Qualifications

  • Excellent verbal and written English communication skills; customer service experience in Insurance Billing
  • Knowledge of US healthcare claims and HIPAA compliance (HIPAA certification a plus)
  • Strong time management, attention to detail, organizational skills, and computer literacy
  • Open to working night shifts and a proactive, can-do attitude

Responsibilities

  • Submitting electronic and paper claims to primary, secondary, and third-party insurance companies
  • Processing data from medical coders to ensure claims are processed and paid
  • Verifying insurance coverage and reviewing denied claims; assisting patients with billing questions
  • Managing inbound and outbound calls with patients, providers, and insurers, and handling follow-ups and collections

About the company

Global Medical VA Careers logo

Global Medical VA Careers

Healthcare Staffing & Locum Tenens

Global Medical Virtual Assistants is one of the Philippines’ leading virtual assistant companies that shelter Filipino healthcare and corporate professionals who want to work from home. Founded by Beth Lachance, our organization aims to provide career opportunities for all aspiring Filipino professionals who want to pursue jobs that develop and maintain the continuity of their professional practice in the healthcare industry. We partner with growing and well-known healthcare professionals and institutions in the United States, providing globally competitive medical virtual services.

Company details

IndustryHealthcare Staffing & Locum Tenens
Company size501 - 1000

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Job description

A Medical Biller works in healthcare facilities and is responsible for submitting claims to insurance companies.

Everyday responsibilities include processing data from medical coders, ensuring claims get processed and paid, verifying insurance coverage, reviewing denied claims, and assisting patients with billing questions.

TASKS:

    • Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification
    • Maintaining great phone etiquette
    • Helping with denials and follow-ups.
    • Correcting denial claims and resubmitting claims
    • Submitting electronic and paper claims to primary, secondary, and third-party insurance companies.
    • Recording and verifying explanation of benefits
    • Providing administrative support that includes: a) data entry and b) verifying insurance, follow-ups, and authorizations, and c) following up on and conducting collections as to outstanding balances and receivables

Requirements

QUALIFICATIONS:

    • Interested in US Healthcare Claims Customer Service
    • Must have excellent verbal and written English communication skills
    • Customer service experience in Insurance Billing
    • HIPAA Certification is a plus
    • Excellent time management
    • Strong attention to detail
    • Impartial
    • Highly organized
    • Computer savvy
    • Great work attitude and willingness to go the extra mile
    • Open to working night shifts

MINIMUM SYSTEM REQUIREMENTS:

  • PRIMARY SYSTEM
    • Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
    • Computer Memory/RAM: 8.00 GB
    • Computer Operating System: At least Windows 11 64-bit or macOS Ventura
    • Headset: Any USB-type headset with noise-cancelling feature
    • Camera: Capable of a clear and crisp video output
  • BACK-UP SYSTEM
    • OPTION 1 (BACKUP SYSTEM):
      • Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
      • Computer Memory/RAM: 8.00 GB
      • Computer Operating System: at least Windows 11 64-bit or macOS Ventura
      • Headset: Any USB-type headset with noise-cancelling feature (Optional)
    • OPTION 2 (POWER SUPPLY - UPS):
      • Must be capable of powering your work station for at least 3 hours
      • Typically a device with 240Wh or higher will be sufficient
      • Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
  • PRIMARY INTERNET CONNECTION
    • DSL / Fiber Connection - Minimum of 100mb/s contracted
  • BACK-UP INTERNET CONNECTION
    • Minimum of 20mb/s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS

  • PRIMARY SYSTEM
    • Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
    • Computer Memory/RAM: 16.00 GB
    • Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
    • Headset: Any USB-type headset with noise-cancelling feature
    • Camera: Capable of a clear and crisp video output
  • BACK-UP SYSTEM
    • OPTION 1 (BACKUP SYSTEM):
      • Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
      • Computer Memory/RAM: 16.00 GB
      • Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
      • Headset: Any USB-type headset with noise-cancelling feature
      • Camera: Capable of a clear and crisp video output
    • OPTION 2 (POWER SUPPLY - UPS):
      • Must be capable of powering your work station for at least 3 hours
      • Typically a device with 240Wh or higher will be sufficient
      • Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
  • PRIMARY INTERNET CONNECTION
      • DSL / Fiber Connection - Minimum of 500mb/s contracted
  • BACK-UP INTERNET CONNECTION
      • Minimum of 20mb/s (Cell or wired)

Benefits

RATE AND REWARDS:

  • Starting rate is $800 (USD) monthly 
  • Employment Type: Independent Contractor
  • Free Training
  • Paid Time Offs
  • HMO Coverage
  • Optical Rewards
  • Performance-Based Increase
  • Permanent Work From Home

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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