Product Manager, Families

About the Team:

Our team brings OpenAI’s most capable technology to the world through our products. We've released ChatGPT, GPT5.5, and Codex. We empower consumers and developers alike to use and access our state-of-the-art AI models, allowing them to do things that they’ve never been able to before.

Across all product lines, we ensure that these powerful tools are used responsibly. This is a key part of OpenAI’s path towards safely deploying broadly beneficial Artificial General Intelligence (AGI). Safety is more important to us than unfettered growth.

The Youth Well-Being team focuses on helping young people have safe, age-appropriate, and positive experiences with AI. The team builds features such as age prediction, parental controls, and access to crisis support resources when people need help. Their work brings together product, policy, safety, research, and operations to keep improving how ChatGPT supports teens and families.

About the Role:

We’re looking for an experienced Product Manager to lead OpenAI’s Family product efforts. This role will shape how families, caregivers, and older adults benefit from AI across OpenAI’s products.

This is a high-impact role with the opportunity to improve daily life for millions of people. You’ll work closely with engineering, design, research, policy, legal, communications, finance, and operations teams.

This position is based in San Francisco, CA, with relocation assistance available.

In this role, you will:

• Set the product strategy for Family experiences across OpenAI products.

• Identify user needs and turn them into high-impact product opportunities, owning products end-to-end, from concept through launch and iteration.

• Build experiences that balance usefulness, simplicity, trust, safety, and accessibility.

• Define success metrics and use data and research to guide roadmap decisions.

• Partner cross-functionally to execute quickly and effectively.

You might thrive in this role if you:

• Have 7+ years of product management experience leading large-scale consumer or platform products.

• Have experience building for parents, families, or in trust-sensitive products.

• Have strong product judgment and can simplify complex problems.

• Work effectively with technical teams and ship high-quality products.

• Are analytical, user-focused, and an excellent cross-functional communicator.

• Care deeply about using AI to improve everyday life.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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