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Sr. Manager Collaboration and Service Governance

Key Facts

Remote From: 
Full time
Senior (5-10 years)
132 - 252K yearly
English

Other Skills

  • Team Management
  • Virtual Collaboration
  • Decision Making
  • Communication
  • Adaptability
  • Leadership
  • Detail Oriented
  • Prioritization
  • Mentorship
  • Problem Solving

Roles & Responsibilities

  • University degree or equivalent experience with minimum 10 years of relevant experience, or an advanced degree with minimum 7 years of experience
  • 7 years experience managing and developing a highly skilled and motivated teams
  • Prior HR skills managing teams
  • Experience with ServiceNow or Power BI for reporting

Requirements:

  • Lead CDW initiatives and drive process, tool, and workflow standardization
  • Manage and develop a team of analysts with clear goals and ongoing coaching
  • Partner with cross-functional teams and ensure alignment between CDW leadership and operations
  • Track initiative progress and maintain documentation, standards, reporting, and team administrative lists

Job description

Date Posted:

2026-05-04

Country:

United States of America

Location:

US-TX-REMOTE

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

Position Overview:

This is an impactful and hands-on leadership role within the Collaboration & Digital Workplace (CDW) organization. You will lead a small team responsible for ensuring synergies, compliance, and services are standardized across our services, while actively managing organizational standards, service delivery, processes, and financial and data governance. Beyond maintaining consistency, you’ll look for opportunities to improve processes and drive efficiencies—and then execute those improvements. This is not a hands-off role; you’ll be deeply involved in running projects, managing reporting and trends, and ensuring alignment across multiple workstreams.

What You Will Do:

  • Lead CDW initiatives and drive process, tool, and workflow standardization.
  • Manage and develop a team of analysts with clear goals and ongoing coaching.
  • Partner with cross-functional teams and ensure alignment between CDW leadership and operations.
  • Represent CDW across the company as it relates to services 
  • Track initiative progress and maintain documentation, standards, reporting, and team administrative lists.
  • Develop, maintain, and test disaster recovery plans and perform regular risk assessments.
  • Create, update, and enforce SOPs for critical CDW processes.

Qualifications You Must Have:

  • Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years experience
  • 7 years experience managing and developing a highly skilled and motivated teams.

Qualifications We Prefer

  • Prior HR skills managing teams
  • Project Management experience leading or starting initiatives 
  • Experience with ServiceNow or Power BI for reporting 
  • Strong problem-solving, organization, communication, and decision-making skills.
  • Detail-oriented, adaptable, and able to prioritize in a fast-paced environment.

Work Location: REMOTE

Please Consider the following role type definition as you apply for this role:

  • This position is currently designated as remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories). Employees who are working in Remote roles will work primarily offsite (from home).  An employee may be expected to travel to the site location as needed

What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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