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Associate Director Managed Care Contracting

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • People Management
  • Team Leadership
  • Time Management
  • Analytical Thinking
  • Mentorship
  • Problem Solving

Roles & Responsibilities

  • Bachelor's degree required; MBA or MHA preferred.
  • 5+ years of contract negotiation experience with a large provider, or 7+ years with a small provider/payor.
  • Alternative pathway: 3+ years of contract negotiation with a large provider, or 5+ years with a small provider/payor if you hold a Master's degree.
  • Strong analytical, negotiation, and leadership skills; ability to translate payer policies into actionable insights.

Requirements:

  • Strategic Revenue Performance Leadership: Partner with Revenue Cycle, Managed Care, Finance, and Clinical stakeholders to identify and prioritize initiatives that improve payer yield and reduce revenue leakage.
  • Payer Policy and Contract Analysis: Oversee analysis of payer policies, coverage determinations, reimbursement methodologies, and contract language to quantify financial impact and translate requirements into operational guidance.
  • Claims Data and Advanced Analytics: Direct analysis and extraction of claims, remittance, and denial data; develop dashboards, reporting packages, and trend analyses to monitor key revenue indicators.
  • Denials/Underpayment and Team Leadership: Guide root cause analysis of denials and underpayments; support payer disputes and negotiations; lead and develop a team of analysts and establish governance standards; deliver executive-ready insights.

Job description

Department:

13212 Enterprise Corporate - Managed Health Clinical insights & Operations: Contract Management

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

8am-5pm, M-F, Remote

Variability in hours based on various project requirements

Pay Range

$51.05 - $76.60

The Associate Director, Revenue Performance Optimization provides strategic and operational leadership to drive payer-specific revenue performance through advanced analytics, payer policy interpretation, and managed care contract expertise. This role leads a team responsible for identifying revenue risk and opportunity across the claims lifecycle, translating complex payer rules and contract language into actionable insights, and executing key initiatives that improve reimbursement accuracy, reduce denials, and enhance net revenue.

Key Responsibilities

Strategic Revenue Performance Leadership

  • Partner with Revenue Cycle, Managed Care, Finance, and Clinical stakeholders to identify and prioritize initiatives that improve payer yield and reduce revenue leakage.
  • Serve as a subject matter expert in payer reimbursement behavior, policy interpretation, and contract-driven performance.

Payer Policy & Contract Analysis

  • Oversee detailed analysis of payer policies, coverage determinations, reimbursement methodologies, and payment rules to quantify financial impact.
  • Interpret managed care contract language, fee schedules, payment carveouts, and amendments to support accurate modeling and payment validation.
  • Translate contract and policy requirements into operational guidance and analytic frameworks for the team.

Claims Data & Advanced Analytics

  • Direct analysis and extraction of claims, remittance, and denial data from billing and analytics systems to assess payer compliance and performance.
  • Drive development of dashboards, reporting packages, and trend analyses to monitor key revenue indicators.

Denials & Underpayment Performance

  • Guide root cause analysis of payer denials and underpayments, identifying systemic issues related to policy interpretation, authorization, coding, documentation, or billing.
  • Support payer dispute, escalation, and managed care negotiation efforts through data-driven insights.

Team Leadership & Initiative Management

  • Lead, mentor, and develop a team of analysts, setting clear expectations, priorities, and performance standards.
  • Manage multiple concurrent initiatives, ensuring alignment with organizational goals and timely delivery of measurable outcomes.
  • Establish best practices, governance, and documentation standards for revenue performance analytics.

Executive Communication & Stakeholder Engagement

  • Prepare and deliver clear, concise presentations to senior and executive leadership outlining revenue risks, payer trends, and strategic recommendations.
  • Translate highly complex analytical findings into actionable, business‑focused messages.
  • Act as a key liaison between analytic teams and operational leaders.


Physical Requirements
Performs most work under normal office conditions; may include sitting for long periods of time, standing, walking, using repetitive wrist/arm motion or lifting articles up to twenty-five pounds.

Education, Experience and Certifications.
Bachelor's degree required, Master's degree preferred (MBA or MHA preferred). Minimum of 5 years experience as a contract negotiator with a large provider or 7 years small provider or payor experience as a contract negotiator with a Bachelor's degree. -OR- Minimum of 3 years experience as a contract negotiator with a large provider or 5 years small provider or payor experience as a contract negotiator with a Master's degree.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

  • Premium pay such as shift, on call, and more based on a teammate's job

  • Incentive pay for select positions

  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs

  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

  • Flexible Spending Accounts for eligible health care and dependent care expenses

  • Family benefits such as adoption assistance and paid parental leave

  • Defined contribution retirement plans with employer match and other financial wellness programs

  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.


About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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