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Remote Support Engineer

MNR Solutions Pvt. Ltd.

Key Facts

Remote From: 
India
Full time
English

Roles & Responsibilities

  • 1-3 years of experience in remote support, desktop support, and L1 IT support
  • Proficient in remote troubleshooting and issue resolution for end users
  • Based in Mumbai or willing to work from the Mumbai office
  • Available to join immediately or within one week

Requirements:

  • Provide remote and desktop support to end users
  • Troubleshoot and resolve L1 IT issues; log tickets and document resolutions
  • Adhere to service level agreements and escalate complex issues to L2 when needed
  • Collaborate with global teams during US night shift to ensure timely issue resolution

Job description

Urgently hiring for the Remote Support Engineer

Role - Remote Support Engineer
Experience - 1 to 3 years
Mode - Work From Office
Location - Mumbai
Shift - US (Night)

Skills required - Remote support, Desktop support, L1 Support

Preferred who can join immediately or within one week .

Interested candidate share your updated cv at vaishali.chaudhary@mnrsolutions.in
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