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Remote Customer Service Representative – Hotel Bookings

Destination Knot

Key Facts

Remote From: 
New York (USA)
Full time
English

Other Skills

  • •
    Virtual Collaboration
  • •
    Communication
  • •
    Basic Internet Skills
  • •
    Customer Service
  • •
    Organizational Skills
  • •
    Detail Oriented

Roles & Responsibilities

  • Strong communication and customer service skills
  • Ability to work independently in a remote setting
  • Basic computer proficiency
  • Interest in travel and hospitality

Requirements:

  • Assist clients with hotel research and booking
  • Provide accurate details on pricing, availability, and amenities
  • Respond to client inquiries via phone, email, and chat
  • Maintain organized client records

Job description

Job Title: Remote Customer Service Representative – Hotel Bookings
Location: Remote | United States
Schedule: Flexible (Part-Time or Full-Time)

About the Role:
We are seeking motivated individuals to join our growing travel support team. In this role, you will assist clients with hotel reservations, provide travel-related information, and deliver excellent customer service in a fully remote environment.


Responsibilities:

• Assist clients with hotel research and booking
• Provide accurate details on pricing, availability, and amenities
• Respond to client inquiries via phone, email, and chat
• Maintain organized client records
• Participate in virtual training and team meetings


Qualifications:

• Strong communication and customer service skills
• Ability to work independently in a remote setting
• Basic computer proficiency
• Interest in travel and hospitality


What We Offer:

• Remote work with flexible scheduling
• Training and ongoing support
• Access to travel industry tools and resources
• Performance-based earning potential
• Travel-related perks and discounts

Apply today to start your journey in the travel industry.
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