Operations Engineer

Job Title: Operations Engineer

Pay Range: $80,705 - $125,092

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

What you’ll be working on:

This role is responsible for supporting the program’s key initiatives. Working directly for the Manager of Engineering and Innovation Servies, this role designs, maintains, and optimizes Saver’s operations and industrial systems. Develop solutions to operations, systems, or technical issues that support our retail and OSPs potential of meeting production or business targets.

Essential Job Functions:

• Design mechanical and operational solutions, communicate requirements and success criteria, and document support and ongoing maintenance protocols.
• Collaborate with external vendors and design groups to create solutions for business needs.
• Participate in operational deployment to include installation, post-go live support, change management, and long-term sustainment.
• Implement continuous improvement by utilizing engineering concepts and lean principles.
• Collaborate with facilities and maintenance teams to value engineering solutions and maintain quality of mechanical systems.
• Triage and support technical issues, identify root cause problems, and implement solutions.
• Perform time studies, document process flows, and present findings for Innovation and operations review.

What you have:

Required Knowledge, Skills, and Abilities

• Ability to understand business processes, convert problems and solutions into technical requirements for mechanical, technical, or system solutions.
• Ability to apply DMAIC, DMADV processes within R&D project efforts.
• Strong communication skills within technical and non-technical groups.
• Maintain strong working knowledge of operational standards, business processes, and operations support teams.
• Comprehension of construction standards, drawings, permit submittals, and installation processes.
• Ability to manage contracts, NDAs, and MSAs.
   

Minimum Required Education, Training and Experience

• Minimum bachelor’s degree or equivalent in engineering disciplines
• AutoCAD or similar experience preferred, not required
• Advanced understanding of business systems/technology
• Lean Six Sigma or equivalent certification
• Project Management training preferred

Physical Requirements:

• Ability to lift/carry up to 25 pounds
• Ability to push, pull, carry, lift, bend, twist, reach, sit, stand for lengthy periods of time; ability to walk for extended periods of time

FLSA: Exempt

Travel:

• Up to 50% travel
• Valid Driver’s License
• Must be able to travel by plane or car within the US and Canada

Work Type/Location: Remote, USA

Savers Benefits

Geographic & job eligibility rules may apply 

Healthcare Plans  

• Comprehensive coverage (medical/dental/vision) at a reasonable cost 
• Specialized health and wellness programs (quit smoking, counseling, diabetes management, chronic joint pain)  

Paid Time Off

• Sick Pay
• Vacation Pay - Approximately 2 weeks
• 6 paid holidays plus 1 to 2 additional floating holidays

 Team member discounts 

• Up to 50% off store merchandise  

Flexible spending accounts  

• Use pre-tax dollars for eligible health and day care expenses  

Employee Assistance Program (EAP)  

• A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance 

Retirement Plan

• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.

Life insurance

• Company provided peace of mind and the option to purchase a supplemental plan 

 Additional Benefits 

• Annual Bonus
• Performance Merit Increases  
• Disability Insurance  
• Parental Leave    

We’re an equal opportunity employer:

All team members and job applicants will be treated fairly, without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender or gender identity or any other factor protected by law.

Accessibility support statement:

We’re committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at: (800) 259-0004

Candidate AI usage policy:

Savers Value Village celebrates the uniqueness of our team members. As we get to know you through the interview process, we want to learn about what makes you one of a kind, including your authentic voice, thoughts, and honest answers to interview questions. For this reason, we ask that you do not use AI to develop responses or aid you in any way during interviews or technical assessments.

Savers is an E-Verify employer