Key Facts

Remote From:

Full time

English

Hard Skills

Instructor-Led Training Virtual Training Revenue Management End-User Training And Support Training Documentation Payment Processing Accounts Receivable Developing Training Materials Billing System Configuration +4 more

Other Skills

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Communication
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Presentations

Roles & Responsibilities

Experience delivering training on Athena IDX (GE Centricity Business / IDX)
Strong knowledge of back-end revenue cycle workflows (billing, claims, accounts receivable)
Experience conducting instructor-led and/or virtual training sessions
Excellent communication and presentation skills, with the ability to engage and support end users with varying levels of technical proficiency

Requirements:

Deliver instructor-led and virtual training sessions for back-end users on the Athena IDX platform
Train staff on workflows including billing, claims processing, payment posting, adjustments, and accounts receivable follow-up
Customize training materials to align with client workflows and system configurations
Provide hands-on support and guidance to end users during and after training sessions

Shyft6

About Shyft6

Shyft6 is a Healthcare IT Services firm. We partner with organizations nationwide to provide human capital consulting, workforce management, technology strategy and business optimization advisory. By utilizing an advanced technology stack and proven processes along with a talented and collaborative team, we provide our clients with industry leading solutions and world class customer service. Our leaders remain committed to efficiency, accuracy and white glove service while we architect the kind of results that transform businesses. Some of the ways we serve our partners: Healthcare Technology -EHR Advisory -EHR Implementation -Legacy Application Support -Mergers & Acquisitions Business Optimization -Advisory Services -Business Intelligence & Report Development -Cloud Solutions -Application Development -Enterprise Applications Human Capital Consulting -Total Talent Management -Contingent Workforce Management -Staff Augmentation -Executive Search -Workforce Development & Training

Founded: 2018

Company size: 201 - 500

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Job description

This is a remote position.

Hiring a contract Athena IDX Front-End Trainer for a 6 month contract. This is a fully remote position

We are seeking experienced Athena IDX Back-End Trainers to support training initiatives within a healthcare environment. This role will focus on delivering end-user training for back-end revenue cycle functions, ensuring users are confident in system workflows related to billing, claims, and financial operations.

Key Responsibilities:

Deliver instructor-led and virtual training sessions for back-end users on the Athena IDX platform
Train staff on workflows including billing, claims processing, payment posting, adjustments, and accounts receivable follow-up
Customize training materials to align with client workflows and system configurations
Provide hands-on support and guidance to end users during and after training sessions
Collaborate with project teams to understand system updates and training needs
Assist in developing and updating training documentation, job aids, and user guides
Support go-live activities, including at-the-elbow support as needed
Gather feedback from users and stakeholders to improve training effectiveness
Ensure training aligns with revenue cycle best practices and operational goals

Requirements

Required Qualifications:

Experience delivering training on Athena IDX (also known as GE Centricity Business / IDX)
Strong knowledge of back-end revenue cycle workflows such as billing, claims, and accounts receivable
Experience conducting instructor-led and/or virtual training sessions
Excellent communication and presentation skills
Ability to engage and support end users with varying levels of technical proficiency

Salary: 45 an hour

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