Senior Employee Relations Specialist

Job Summary 

The Employee Relations Specialist serves as a trusted advisor to employees, supervisors and managers by promoting a positive workplace culture and strengthening employee engagement.  This role ensures fair and consistent application of company policies while supporting an inclusive, respectful, and compliant work environment.  This is a hands-on opportunity to develop and deliver the employee experience in a transformational culture. 

The Employee Relations Specialist is responsible for addressing employee concerns, conducting investigations, advising on performance and conduct matters, and supporting conflict resolution while mitigating organizational risks.  Through proactive partnership with leadership and HR, this role helps to enhance employee experiences, reinforce organizational values and mitigate risk while driving a culture of accountability and engagement. 

Duties and Responsibilities 

Employee Relations & Culture 

• Serve as a key point of contact for employee relations matters, promoting open communication, trust, and responsiveness across the organization. 

• Foster a positive, inclusive workplace culture by addressing employee concerns in a timely, respectful, and solution-focused manner. 

• Act as a culture steward, reinforces organizational values, behavioral expectations, and engagement principles in daily employee interactions. 

• Partner with leadership to identify and address employee sentiment, engagement trends, and workplace issues proactively. 

Investigations & Risk Management 

• Conduct prompt, thorough, and impartial investigations related to employee complaints, misconduct, harassment, discrimination, and policy concerns. 

• Ensure investigations are handled with confidentiality, professionalism, and sensitivity to employee experience. 

• Document findings accurately and recommend appropriate, consistent outcomes aligned with policy and company values. 

Supervisor and Manager Advisor 

• Coach people leaders on effective leadership, performance management, corrective action, and employee engagement practices. 

• Advise on conflict resolution, employee communications, and approaches that balance accountability with empathy. 

• Support leaders through difficult employee situations while reinforcing fairness, consistency, and inclusion. 

Employee Engagement & Development 

• Partner with HR and management teams to design and support initiatives that strengthen employee engagement, retention, and morale. 

• Contribute to development of training content and facilitate team sessions on HR processes, people leader fundamentals, and development. 

• Assess employee relations data, turnover, case trends, and feedback to identify opportunities for improving workplace culture and engagement. 

• Contribute to engagement surveys, focus groups, listening sessions, and follow-up action planning with teams. 

Policy, Compliance & Collaboration 

• Ensure compliance with federal, state, and local employment laws while maintaining a positive employee experience. 

• Support the development, implementation, and communication of employee relations policies and practices. 

• Participate in HR projects, culture initiatives, audits, and continuous improvement efforts as assigned. 

Please note that this job description is meant to give a basic understanding of the position and does not cover every part of the job duties and requirements. InformData reserves the right to change or assign other duties to this position at any time.