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Senior Director National Accounts

Key Facts

Full time
Senior (5-10 years)
English

Other Skills

  • Distributed Team Management
  • Communication
  • Leadership
  • Problem Solving
  • Teamwork
  • Personal Integrity
  • Strategic Thinking
  • Relationship Building
  • Coaching
  • Innovation

Roles & Responsibilities

  • B.A./B.S. degree required; MBA or advanced degree preferred
  • 12+ years of experience in the biotech industry (preferably rare/orphan diseases)
  • 5+ years of payor experience including channel account management
  • Demonstrated success in achieving formulary coverage for branded specialty products and in multi-channel account management (e.g., specialty pharmacies, GPOs, integrated health systems)

Requirements:

  • Provide input on market access strategies (payor and channel) for all key brands and contribute to brand value proposition messaging
  • Develop and maintain relationships with external CSL customers, including commercial and public sector payors and aligned specialty pharmacies
  • Own account deployment decisions, account strategies, and account-level business plan development; provide NAD direction to drive CSL business; participate in contract and pricing committee decisions with cross-functional partners
  • Lead cross-functional collaboration to ensure account-specific objectives are achieved, develop industry contacts for environmental/competitive insights, and build a dynamic team with development plans

Job description

CSL's organization is accelerating innovation to deliver greater impact for patients. With a project-led structure and a focus on collaboration, we’re building a future-ready team that thrives in dynamic biotech ecosystems. Joining CSL now means being part of an agile team committed to developing therapies that make a meaningful difference worldwide.

Could you be our next Senior Director National Accounts? The job is fully remote and does require 50% travel. You will report to the Executive Director, Market Access Accounts.

You will have responsibility for maintaining open commercial formulary access for inline portfolio products & achieving access for launch brands. You will develop relationships with key external customers working through an account team deployed against national accounts. With an expanded effort into an increasingly influential public sector (e.g., Medicaid), knowledge of state-specific dynamics, formulary management activities and the ability to maintain access will also be critical. Solid leadership for the account management direct reports as well as collaboration across Market Access Accounts, Strategic Pricing and Contracting, Marketing, Sales, Finance, Legal and Operations will be essential for success. You will work closely with the US Market Access team to develop plans of action and educate key internal stakeholders on appropriate channel strategies aligned with brand business objectives. Cross-functional leadership related to payor RFPs, including effective engagement at pricing committee reviews is an important aspect of the role. You will ensure that the voice of the CSL customer is represented in all brand or portfolio business opportunities.

Responsibilities:

  • Provide input & customer segment perspective into the development of market access (payor / channel) strategies for all key brands

  • Provide input into brand value platform development & ensure that account managers are informed and trained on the delivery of the value proposition / core messaging to CSL accounts

  • Maintain a clear understanding of brand business objectives with a focus on channel optimization

  • Build & maintain relationships with external CSL customers, including commercial & public sector payors & aligned specialty pharmacies

  • Drives profitable access for CSL brands across all relevant payors within approved guidelines

  • Monitors the external environment, customers and competitors to identify opportunities for CSL regarding brand differentiation & access enhancement

  • Owns account deployment decisions, account strategies, account-level business plan development & NAD direction to drive the CSL business

  • Participate in the Contract Review Committee & Pricing Committee, collaborating in the development of recommendations for consideration in conjunction with US Market Access, Finance, Legal & Marketing

  • Works with internal & external business partners to ensure account-specific objectives are achieved

  • Develops & maintains contacts within the industry to obtain environmental, competitive & product-specific insights

  • Builds & maintains customer relationships to create a foundation for new business opportunities

  • Maintain a dynamic team with clear development plans & work to enhance cross-discipline assignments to build business competencies for future leaders

  • Working closely with the ED of MAA, ensure that a culture of innovation & creativity exists while consistently leading & performing with a high level of integrity.

Qualifications:

  • B.A. or B.S. Degree required; MBA or other advanced degree preferred

  • 12+ years of experience in the biotech industry, preferably rare & orphan disease medicines

  • 5+ years of payor experience including channel account management

  • Experience in product pharmaceutical marketing and/or sales

  • Prior success in leading, managing & developing teams, including remote personnel

  • Demonstrated success in achieving formulary coverage for branded specialty products

  • Demonstrated success with account management across channels, including specialty pharmacies, GPOs, integrated health systems & payers

  • Knowledge of relevant legal, compliance & regulatory requirements

The expected base salary range for this position at hiring is $238,000 - $307,000. Please note this salary range reflects the minimum and maximum base pay that CSL expects to pay for this position at the listed at the time of this posting. Individual base salary for a successful candidate is determined by qualifications, skill level, experience, competencies and other relevant factors. In addition to base salary, total compensation for this role may also include incentive compensation and equity.

#LI-REMOTE

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.


CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor  visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.

 

Our Benefits

For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.

 

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

 To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging

 

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.

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