Key Facts

Remote From:

California (USA) , Nevada (USA) , Oregon (USA)

Full time

English

Hard Skills

Customer Acquisition Management Inside Sales Account Management Supplier Management Sales Management Organisational Policies Sales Management Phone Sales Customer Inquiries Email Marketing +7 more

Other Skills

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Needs Assessment
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Communication
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Teamwork
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Relationship Building
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Problem Solving

Roles & Responsibilities

Knowledge of the organization's policies, procedures, practices, products and services
Strong communication and customer service skills across phone, email, and other channels
Ability to meet established sales quotas and drive sales growth with new and existing customers
Ability to partner with and maintain positive relationships with dealers, distributors, and contractors

Requirements:

Sell the organization's commercial products and services to prospective and existing customers via phone, email, or other channels; determine needs, answer questions, create solutions, and ensure a smooth and quick sales process
Meet established sales quotas; acquire new customers; grow sales with current customers; increase customer satisfaction
Partner with the Industrial Highway Sales team to drive territory coverage and maintain positive dealer, distributor, and contractor relationships
Communicate upcoming price changes, training opportunities, and literature availability to dealers, distributors, and contractors and ensure satisfaction with products and services

Job description

POSITION SUMMARY:

The Inside Sales Representative sells the organization’s commercial products and services for prospective and established customers. Whether on the phone, through email, or any other communication channels, ISRIS handles customers’ requirements by determining what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. ISRIS is responsible for meeting established sales quotas, acquiring new customers, growing sales with current customers and increasing customer satisfaction. Must be knowledgeable of the organization’s policies, procedures, practices, products and services.

The Inside Sales Representative partners with Industrial & Highway Sales team to help drive territory coverage and maintain positive dealer, distributors and contractor relationships. Work as part of a team to make dealers, distributors and contractors aware of upcoming price changes, training, literature availability and ensure they are happy with the products and services.