Manager, Academics Partnerships at Paradigm

Key Facts

Remote From:

Full time

Senior (5-10 years)

180 - 220K yearly

English

Hard Skills

Stakeholder Communications Software Project Management Cross-Functional Collaboration KPI Reporting Business Partnering Health Sciences Acquisition Processes Customer Success Management Business Partnering Oncology +3 more

Other Skills

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People Management
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Communication
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Dealing With Ambiguity
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Relationship Building
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Presentations
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Problem Solving

Roles & Responsibilities

7+ years of experience in consulting, healthcare technology, or customer success, ideally with exposure to Academic Medical Centers (AMCs) or large health systems.
Strong stakeholder management skills with experience navigating complex, multi-site environments.
Background in program/project management and cross-functional execution; comfortable working across technical and non-technical teams.
Prior people management experience with the ability to build and scale teams over time.

Requirements:

Own and expand AMC partnerships post-acquisition, deepening relationships and driving adoption of Paradigm’s solutions.
Build and manage relationships across all levels, including senior stakeholders, as a trusted advisor.
Partner cross-functionally with Sales, Product, Engineering, and Implementation to deliver value and unlock growth opportunities.
Lead partnership operations, including performance tracking, reporting, and alignment across provider success teams.

Job description

Paradigm is rebuilding the clinical research ecosystem by enabling equitable access to trials for all patients. Our platform enhances trial efficiency and reduces the barriers to participation for healthcare providers. Incubated by ARCH Venture Partners and backed by leading healthcare and life sciences investors, Paradigm’s seamless infrastructure implemented at healthcare provider organizations, will bring potentially life-saving therapies to patients faster.

Our team hails from a broad range of disciplines and is committed to the company’s mission to create equitable access to clinical trials for any patient, anywhere. Join us, and bring your expertise, passion, creativity, and drive as we work together to realize this mission.

Please Note: We are posting this position in anticipation of a hiring need later this year; as such we are NOT in an active recruiting cycle for it, but starting the process of advertising the role to attract talent and applications for those who are interested in future opportunities like this at Paradigm Health.

Role Summary:

Paradigm Health is seeking a strategic and execution-oriented leader to own and expand our Academic Medical Center (AMC) partnerships. This role is critical to transforming those foundational relationships into deep, enterprise-level partnerships. You will lead the operationalization, growth, and long-term success of AMC partnerships—acting as a senior external-facing representative while driving internal alignment across sales, product, engineering, and implementation. This is a high-impact role with visibility across the organization and direct influence on Paradigm’s clinical research growth strategy.

What you’ll do:

Own and expand AMC partnerships post-acquisition, deepening relationships and driving increased adoption of Paradigm’s solutions
Build and manage relationships across all levels, including senior stakeholders, acting as a trusted advisor and advocate
Partner cross-functionally with Sales, Product, Engineering, and Implementation to deliver value and unlock growth opportunities
Lead partnership operations, including performance tracking, reporting, and alignment across provider success teams

Who you are:

7+ years of experience in consulting, healthcare technology, or customer success, ideally with exposure to AMCs or large health systems
Strong stakeholder management skills with experience navigating complex, multi-site environments
Background in program/project management and cross-functional execution; comfortable working across technical and non-technical teams
Prior people management experience, with the ability to build and scale teams over time
Excellent problem-solving skills and ability to operate independently in ambiguous environments
Strong communication and presentation skills, including experience engaging senior stakeholders

Nice to have:

Experience in clinical trials or oncology
Background in Consulting
MBA or business-focused academic background
Experience with post-merger integration

The base compensation range is $180,000 – $220,000 USD per year. Actual salaries will vary based on candidates' qualifications, skills, and location.

What You’ll Receive:
Paradigm Health offers a comprehensive Total Rewards package to support your well-being and success, including:

Competitive health, dental, and vision insurance
Mental health support for you and your family through Spring Health
Equity package
Unlimited paid time off (PTO)
16 weeks of paid parental leave
Flexible work options – remote and hybrid arrangements
Company-paid life insurance
Company-paid short-term and long-term disability coverage
One Medical membership
401(k) plan with company match

At Paradigm, we are committed to providing equal employment opportunities to all qualified individuals. We encourage and welcome candidates from all backgrounds and perspectives to apply for our open positions. We are interested in all qualified individuals and ensure that all employment decisions are based on job-related factors such as skills, experience, and qualifications.

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