NOTE: This is a FULLY remote role, but the candidate must be within EMEA to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within EMEA.
Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth.
Profitable, high-growth, and the first short-term rental Property Management System unicorn 🦄. Join us at our most exciting stage yet! Learn more about our recent valuation and story here.
Hostaway AI creates value by streamlining routine work, elevating decisions with relevant insights, and simplifying complex tasks. It helps unlock new revenue opportunities, boost operational efficiency, and improve customer satisfaction across the property management lifecycle.
As a Senior Product Manager, AI, you'll play a key role in shaping how Hostaway AI assists, augments, and automates every aspect of property management. You will define and execute the strategy for our AI product to serve our core users—property managers, owners, and cleaners—while partnering closely with engineering, design, and marketing to deliver seamless, intuitive AI-driven user experiences. Success in this role requires deep customer empathy and hands-on involvement in user research, ensuring we solve real pain points without unnecessary complexity. You have to put yourself in the shoes of our customers and be directly involved in the user research.
Drive outcomes and own the results on a multi-million dollar business line.
Help develop and implement the Hostaway AI vision, strategy, and roadmap, breaking that down into rapidly shippable projects, consistent with the company vision.
Collect and analyze customer, stakeholder, and team feedback to shape requirements, features, and end products.
Work with senior management to create product plans and roadmaps, based on your interaction with customers and aggregate customer feedback.
Partner with sales, customer success, and engineering to ship features and products that solve the right problems.
Ensure products and releases are launched correctly and on schedule.
Define and analyze the metrics that determine success.
Make creative recommendations to expand the product base and vision. Actively seek out opportunities to innovate.
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