IT Eligibility Project Management Advisor - Express Scripts - Remote

This role will allow you to work with a team of talented IT Project Management Advisors and Sr. Advisors along with others within the CDH Services organization. The CDH Services organization serves at the hub of the integrated accumulator ecosystem between Express Scripts, Cigna, our Health Plan clients, and third party medical benefit providers. Our aim is to be a SME on the product and relevant processes, influence standards/best practices, and improve overall efficiency and effectiveness. The right candidate for this role should be able to solve complex problems, communicate effectively, and utilize technical skills as well as business acumen. The candidate should be self-driven, agile in learning new tools/processes, and be a trusted collaborative advisor throughout the implementation of the project. This role offers a great opportunity to be client/vendor facing and impact the outcomes for our customers.  

Key Responsibilities

• Provide expert content/professional leadership on complex IT Project Management assignments/projects

• Responsible for managing, directing and planning several projects simultaneously

• Responsible for coordinating, scheduling and assigning project tasks, team building, and maintaining working relationships with client functional areas outside of IT

• Apply project management methodologies and reporting techniques to indicate project status

• Identify, evaluate and formulate detailed project plan, tracks milestones and schedules; negotiate and modify schedules as well as resources required to meet project objectives

• Evaluate and report progress in terms of quality and performance metrics common to IT projects

• Work with client departments to coordinate systems testing, installation, training and support

• Keep informed of technical and operational advances

• Exercise considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives

• Use deep professional knowledge and acumen to advise functional leaders

• Focus on providing thought leadership within IT Project Management including projects which require understanding of the larger organization

Required Experience / Qualifications

• High school diploma

• 5+ years of experience in data exchange/management or IT project management

• 5+ years of experience in a client/vendor facing role

• Experience with JCL, test environment management, execution of load jobs and Mainframe/Rumba/TSO

• Broad business knowledge of the health care services industry

• Understanding of business metrics and the ability to translate company/departmental goals and objectives into individual performance goals

• Strong presentation skills, and ability to communicate effectively at all levels, including training delivery

• Strong problem solving skills, including ability to collect, analyze, and offer relevant insights from data for a senior leadership audience

• Ability to understand complex needs of stakeholders at all levels of the organization in order to drive solutions

• Ability to handle competing priorities and display strong collaboration skills and team work

Desired Experience / Qualifications

• Bachelor’s degree in computer science, business, or related discipline

• Ability to flex seamlessly between high-level strategic work and detailed execution of complex initiatives

• Innovative mindset that will challenge the status quo

• Demonstrate passion around customer focus and improving processes that impact customer satisfaction

• Proven ability to develop strong working relationships and establish a high level of credibility across functional lines of business, IT, and Leadership at all levels

• Strategic mindset & enterprise thinker