Overview:
We’re looking for an experienced Accounts Receivable Specialist to join our Revenue Cycle team, with a strong focus on resolving insurance denials, working aged accounts, and ensuring accurate reimbursement. This role is ideal for someone who enjoys digging into complex claims, identifying root causes, and working directly with payers to drive resolution.
This is a remote position, but candidates must reside in one of the following states: PA, MD, VA, NC, TN, GA, or FL.
Schedule
- Monday - Friday, 8:00 AM - 4:30 PM
Pay Range
- $19 - $23/hour, depending on experience
Why join Anne Arundel Dermatology? Anne Arundel Dermatology has been providing comprehensive dermatologic care for over 50 years and continues to grow across the Mid-Atlantic and Southeastern regions. With more than 110 locations and a large network of providers, we are committed to delivering high-quality patient care while supporting our employees with training, development, and long-term growth opportunities.
Responsibilities:
What You’ll Be Responsible For:
- Investigate and resolve insurance denials, including identifying root causes and submitting appeals when appropriate
- Work assigned AR inventory with a focus on aged and complex accounts to drive timely reimbursement
- Communicate with insurance carriers via phone, portals, and written correspondence to follow up on outstanding claims
- Review claim status, payment details, and EOBs to determine next steps for resolution
- Ensure claims meet payer-specific billing requirements and make necessary corrections for resubmission
- Accurately document all follow-up activity and maintain clear, detailed account notes
- Identify trends in denials or reimbursement issues and communicate findings to management
- Collaborate with internal teams to address process gaps and improve overall collections performance
- Maintain ownership of individual worklists and meet productivity and quality expectations
- Stay up to date on payer guidelines, policy changes, and billing requirements
- Assist with additional AR-related tasks as needed
Qualifications:
Qualifications:
- Minimum of 3 years of experience in healthcare accounts receivable or revenue cycle
- Strong understanding of insurance denials, appeals, and claims follow-up processes
- Experience working with both government and commercial payers
- Ability to analyze EOBs, remits, and claim details to determine appropriate next steps
- Comfortable working independently in a remote environment while managing productivity expectations
- Strong attention to detail and organizational skills
- Effective written and verbal communication skills
Licensure/Certifications/Education:
Education:
- High school diploma or equivalent required
Benefits (for employees working 30+ hours/week):
- Medical, Dental, and Vision insurance (effective the 1st of the month following start date)
- Short-term and long-term disability
- Voluntary life, critical illness, and hospital indemnity coverage
- Company-paid Basic Life and AD&D insurance
- Paid time off and paid holidays
- Retirement savings plan
- Employee discounts on cosmetic services and products
