Job title: Technical Program Manager
Reports to: Director, Technical Program Management
Department: IT EPMO
Location: Remote
Grade: 19
About Priority:
Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.
We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.
At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.
About the Role:
The Technical Program Manager plays a key role in driving large, complex, and technically challenging programs that span multiple teams and systems. This role is responsible for ensuring alignment between technical execution and business objectives, enabling teams to deliver measurable outcomes. The position requires strong technical acumen, program leadership, and the ability to navigate ambiguity while coordinating cross-functional efforts. You will partner closely withEngineering, Product, Business, and IT teams to drive execution, manage dependencies, and deliver high-impact programs.
Responsibilities:
Program Management:
● Define program scope, objectives, success metrics, and strategic alignment with organizational goals.
● Bridges the gap between engineering teams and business stakeholders, focusing on system architecture, development, and implementation.
● Oversee multiple interrelated projects within the program, ensuring seamless execution and delivery.
● Identify and manage program dependencies, risks, and issues, ensuring timely mitigation and resolution.
● Facilitates technical trade-off discussions and ensures decisions are data driven.
Strategic Alignment:
● Collaborate with leadership and cross-functional teams including but not limited to Business, Product Management, Engineering, and IT teams to ensure program outcomes align with
long-term business objectives.
● Translate business goals into actionable program plans that drive growth and innovation.
Stakeholder Relations:
● Build and maintain strong relationships with stakeholders, ensuring high levels of satisfaction with program outcomes.
● Facilitate effective communication between teams, leadership, and external partners to maintain alignment.
Program Reporting and Visibility:
● Develop and maintain enhanced program reporting mechanisms to support data-driven decision-making.
● Provide clear, concise updates to leadership on program performance, risks, and opportunities.
Continuous Improvement:
● Identify and implement best practices in program management to enhance efficiency and quality.
● Champion a culture of continuous feedback and improvement across all program activities.
What Success Look Like:
Programs are delivered on time with clear alignment to business objectives.
Dependencies, risks, and issues are proactively managed and mitigated.
Stakeholders are aligned, informed, and confident in program execution.
Reporting provides clear visibility into performance, risks, and opportunities.
Cross-functional teams collaborate effectively to drive outcomes.
Continuous improvement practices enhance efficiency and delivery quality.
Candidate Requirements:
Required:
Bachelor’s degree in Business, Project Management, Computer Science, or a related field, or equivalent practical experience.
5+ years of experience in technical program or project management, preferably in technology or financial services sectors.
Proven track record of managing complex programs and achieving measurable business outcomes.
Expertise in project management tools (e.g., Jira, Confluence, MS Project) and reporting systems.
Strong organizational, analytical, and problem-solving skills.
Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
Ability to work effectively in a remote environment, demonstrating leadership and adaptability.
Preferred:
Experience in the financial services industry or another highly regulated environment.
Familiarity with Agile methodologies and experience leading Agile teams.
PMP, PgMP, or similar program management certification.
Google Workspace familiarity including Gemini or other AI tooling.
Required Core Competencies:
● Communication: Clearly communicates program goals, risks, and updates to both technical and non-technical stakeholders.
● Accountability: Owns program outcomes and ensures delivery against commitments.
● Willingness to Learn: Adapts to evolving technologies, tools, and program needs.
● Team Orientation: Builds strong cross-functional relationships and drives collaboration.
● Self-Awareness: Seeks feedback and continuously improves leadership and program effectiveness.
Work Environment & Culture:
We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.
Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results.
Compensation and Benefits:
Compensation range: $92,000 - $115,000
We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.
Financial Wellness
Health & Well-being
Time Off
Growth & Development
We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind.
Traditional Physical Requirements:
Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.
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