Chief Architect (Tervio.AI)

This position is open to candidates based in Mexico and India only. Applications from outside Mexico or India will not be considered.

About Tervio.AI

Tervio.ai is a cloud migration intelligence SaaS platform. Tervio empowers organizations, AWS Presales, Solutions Architects to plan, model, and execute cloud to cloud migrations through automated billing analysis, service-level mapping, cost comparison, and detailed readiness reporting — all delivered via a self-serve web platform.
The platform is actively used by AWS Presales, Solutions Architects, AWS partners, and clients to de-risk migration decisions and accelerate time-to-value on AWS.

Role Overview
We are looking for a Chief Architect to own Tervio's technical vision and serve as the highest-level engineering decision-maker in the organization. This role reports directly to the CTO and works alongside a team of former Amazonians with deep AWS partnership networks who bring direct field intelligence on what AWS Presales, Solutions Architects, and enterprise clients need from the platform.
You will be responsible for translating those field requirements into a robust, scalable, and secure architecture — setting standards, making build-vs-buy calls, guiding the engineering team, and ensuring Tervio's technical foundation supports both current product needs and long-term platform growth. You will also be the technical voice in key AWS partner conversations, providing architectural credibility in competency evaluations and technical deep dives.

Key Responsabiities

1. Technical Vision & Architecture Leadership
   
   1. Define and own Tervio's end-to-end technical architecture — covering application, data, infrastructure, and integration layers.
   2. Establish architecture principles, patterns, and standards that the engineering team builds against consistently.
   3. Make high-stakes technical decisions on platform design, service boundaries, data models, and technology selection.
   4. Ensure the architecture supports multi-tenancy, high availability, horizontal scalability, and enterprise-grade security at every layer.
2. Core Engine Design & Evolution
   
   1. Own the design of Tervio's core intelligence engines: GCP billing parser, SKU-to-AWS mapping engine, cost modeling service, and assessment summary generator.
   2. Drive accuracy, performance, and coverage improvements to the mapping and cost calculation layers — the heart of the product's value proposition.
   3. Architect the extensibility framework that allows new cloud source integrations (Azure, multi-cloud) and output formats to be added without core rewrites. 
   4. Lead the technical design of scenario modeling, "what-if" analysis, and future AI/ML-enhanced recommendations.
3.  Cloud Infrastructure & Platform Engineering
   
   1. Own Tervio's AWS infrastructure architecture across Dev, Staging, and Production environments —including compute, storage, networking, and security posture.
   2. Define and enforce IaC standards using Terraform; ensure all infrastructure is version-controlled, auditable, and reproducible.
   3. Architect CI/CD pipelines, deployment strategies (blue/green, canary), and release governance for a SaaS product with enterprise clients. 
   4. Drive cloud cost optimization decisions — Tervio helps clients model cloud costs; the platform itself must model and practice what it preaches.
4. Security & Compliance Architecture
   
   1. Own security architecture end-to-end: data encryption (in transit and at rest), access control, authentication (OTP, SSO, API keys), and audit logging. 
   2. Ensure the platform meets enterprise security expectations — customers upload sensitive billing data and trust Tervio to handle it with care.
   3. Architect for compliance with AWS partner program technical requirements and relevant data handling standards.
   4. Define and enforce secrets management, least-privilege IAM policies, and network segmentation across all environments.
5. AWS Partner & Technical Engagement
   
   1. Serve as Tervio's technical authority in AWS partner conversations — supporting the CTO and CRO in competency evaluations, technical deep dives, and co-sell engagements.
   2. Translate requirements from AWS Presales and Solutions Architects into architectural decisions and engineering deliverables.
   3. Evaluate integration opportunities with AWS tooling (Transform, MAP, Bedrock, etc.) and provide clear build vs-integrate recommendations.
   4. Ensure Tervio's architecture aligns with AWS Well-Architected Framework principles — particularly relevant for partner competency submissions.
6. Engineering Team Leadership
   
   1. Provide technical mentorship and architectural guidance to the engineering team — raising the overall technical bar across all repos and services.
   2. Conduct architecture reviews, establish PR standards, and own technical debt decisions with clear remediation plans.
   3. Partner with the Product Lead to ensure roadmap features are technically scoped with realistic effort estimates and no architectural surprises.
   4. Drive documentation culture — architecture decision records (ADRs), system diagrams, and runbooks should be first-class artifacts
7.  Performance, Reliability & Observability
   
   1. Define SLAs, SLOs, and error budgets for all platform services; build the observability stack to measure and enforce them.
   2. Architect for fault tolerance — the assessment pipeline must be reliable even when processing large, malformed, or multi-part billing exports.
   3. Own the monitoring, alerting, and incident response architecture using AWS-native and third-party tooling. 
   4. Drive performance benchmarks for the billing ingestion and mapping engine — speed of analysis is a competitive differentiator

1. Data Architecture & AI/ML Roadmap
   
   1. Own Tervio's data architecture — ingestion pipelines, storage models, processing patterns, and reporting layers.
   2. Define the path toward AI/ML-enhanced capabilities: smarter service mapping, anomaly detection in billing data, and predictive cost modeling.
   3. Ensure data models are extensible enough to support new cloud providers, new billing schemas, and new
      output formats without replatforming

Qualifications

Required

1. 12+ years of software engineering experience, with at least 3–5 years in a principal, staff, or architect-level role.
2. Deep, hands-on AWS expertise — you have designed and operated production systems at
   scale on AWS.
3. Strong command of cloud-native architecture patterns: microservices, event-driven systems,
   serverless, and managed services.
4. Proven experience designing data-intensive platforms — ETL pipelines, large-file processing,
   cost or billing analytics, or similar.
5. Expertise with Infrastructure-as-Code (Terraform preferred); strong opinions on IaC governance and
   drift management.
6. Deep understanding of SaaS security architecture — encryption, IAM, secrets management, multi
   tenant data isolation.
7. Track record of making and documenting consequential architectural decisions in a product
   environment.
8. Based in Mexico and India (fully remote).

Preferred

1. Prior experience at AWS or with AWS partner programs — understanding of how AWS SAs and Presales evaluate partner technology.
2. Familiarity with GCP billing structures, SKU catalogs, and cloud cost management tooling.
3. Experience building extensibility frameworks — plugin architectures, MCP servers, or API-first platform designs.
4. Background in FinOps, cloud cost intelligence, or migration tooling platforms.
5. Hands-on experience with AI/ML model integration in production SaaS systems (LLM APIs, embeddings, prediction services). 
6. Experience with AWS Well-Architected Framework reviews and partner competency technical requirements.
7. Background leading architecture in a small, fast moving SaaS team where architectural decisions have immediate product impact.

Why Join Tervio.AI

Report directly to the CRO
You will have a direct line to strategic decision-making and immediate visibility into how field insights shape the business — with your product work directly influencing revenue outcomes.

Fast feedback loops

This is not a role where field needs take quarters to reach the roadmap. You will be in the room when feedback is given and responsible for getting it into the product fast.

Cutting-edge technology 

Work at the intersection of cloud cost intelligence, AI driven analysis, and large-scale enterprise migration — with a modern, cloud-native stack.

Work with former Amazonians
You will be embedded alongside a team of former Amazonians with deep AWS partnership networks — giving you unmatched access to field signals, partner feedback, and ecosystem intelligence.

AWS ecosystem access
Deep, ongoing exposure to AWS Presales, Solutions Architects, partner programs, and co-sell opportunities within one of the world's largest cloud
ecosystems.

Flexible & remote-first
Fully remote with a collaborative, fast-moving culture and a flat decision making structure.