Sr Director, Clinical Improvement

DaVita is a health care provider focused on transforming care delivery to improve quality of life for patients globally. The company is one of the largest providers of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. Through DaVita Kidney Care, the company treats patients with chronic kidney failure and end stage kidney disease. DaVita is committed to bold, patient-centric care models, implementing the latest technologies and moving toward integrated care offerings for all. Through these efforts, DaVita has also become the largest provider of home dialysis in the country. As of June 30, 2020, DaVita served 205,300 patients at 2,795 outpatient dialysis centers in the United States. The company also operated 287 outpatient dialysis centers in ten countries worldwide. DaVita has reduced hospitalizations, improved mortality, and worked collaboratively to propel the kidney care industry to adopt an equitable and high-quality standard of care for all patients, everywhere.  

Position Summary: 

The primary role is responsible for end-to-end pilot/ GR project lifecycle execution (design, planning, execution, monitoring). This position will act as the Clinical/Deployment/Reporting Project Manager. 

Quality System Department(s): 

Clinical 

Position Type: 

Full Time 

Essential Responsibilities: 

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. 

• Accountable for managing and organizing the day-to-day deliverables for the  clinical/deployment/reporting lanes 

• Support development of clinical strategy 

• Operational readiness strategy (end-to-end) 

• Schedule key stakeholder collaboration calls 

• Facilitate ongoing work related to cross functional engagement to meet timelines and milestones 

• Project Plan (Pilot/GR) 

• Define success measures in partnership with OCMO (go-no-go criteria) 

• Create deployment/communication/training/reporting/ change mgmt./ reinforcement strategy  

• Prepare collaterals to present to leadership  

• Deployment plan as outlined 

• Ongoing accountability, reinforcement, TM support 

• Monitor intended & unintended outcomes to course correct 

• Obtain governance alignment (i.e., OPUS, P&T) 

• Ensure clinical duties are executed in compliance with applicable Quality System procedures as the duties pertain to the Quality System or a medical device, including the following areas of responsibility: 

• Act accountable for assigned duties related to the implementation and management of QMS activities related to clinical operations and all applicable SOPs to support Davita medical device products, including supporting activities related to Design and Development activities, Post Market Surveillance, Adverse Event Reporting, Field Corrective Action & Product Recall, etc. 

• Support the Clinical department in the successful implementation and management of the anemia management system (AMS) device and Quality System. 

• Communicate and advocate for clinical needs to achieve the strategic vision for the AMS and Quality System. 

• Provide clinical input on the AMS design, including the protocol and collaboration plans. 

• Support Quality System procedures, including establishing compliant records as needed and specified in applicable procedures. 

Qualification Requirements: 

• Experience with hospital performance improvement or a health plan/utilization management desired 

• Ability to prioritize conflicting deliverables in a fast paced, dynamic environment while maintaining focus on the end goal 

• Understanding and strong experience in clinical investigation methods and regulations 

• Experience in Clinical Informatics and analytical tools (e.g. Cognos/Informatica) within the healthcare environment (preferred) 

• Excellent written and verbal communication skills and the ability to interface effectively with all levels of the organization 

• Mature public speaking and presentation skills 

• Strong leadership skills in project, portfolio, program management and organizational skills 

Education Requirements: 

• A bachelor’s degree from an accredited university required 

• A master’s degree is preferred 

Physical Requirements: 

Physical requirements can vary. However, in general, the position requires the following physical activities: 

• Ability to lift a maximum of 2 pounds unassisted; able to perform repetitive standing, sitting, stooping, walking, stretching, reaching, lifting, and use full range of body motions.  

• DaVita provides reasonable accommodations to enable otherwise qualified individuals with disabilities to perform the essential Physical and/or Mental functions of a position. 

Language Skills 

Fluent in the written and verbal skills necessary to perform successfully the essential functions, duties, and responsibilities of the position. 

Vision requirements  

Vision adequate to perform essential duties and responsibilities of position. 

Work Environment 

• Level III - Moderate noise (examples: business office with computers and printers, light traffic) 

• No required tasks involve greater exposure to blood, body fluids or tissues than would be encountered by a visitor. The normal work routine involves no exposure to blood, body fluids or other hazardous conditions. 

Travel Requirement: 

Out-of-state travel may be required for this position.