Logo for Weekday (YC W21)

L2 Support

Roles & Responsibilities

  • Minimum 2 years of experience in L2 IT support
  • Strong experience in server patching and patch management
  • Hands-on experience with firmware updates for network equipment
  • Patching Windows and iOS workstations/laptops

Requirements:

  • Perform server patching and system updates to maintain infrastructure stability
  • Apply firmware updates for network equipment
  • Patch Windows and iOS workstations/laptops
  • Maintain patching records and documentation, and provide basic troubleshooting and escalation support

Job description

This role is for one of the Weekday's clients

Salary range: Rs 300000 - Rs 800000 (ie INR 3 - 8 LPA)

Min Experience: 2 years

Location: Remote (India)

JobType: full-time

We are hiring an L2 -Support  with strong experience in server patching, firmware updates, and workstation/laptop patching. Candidate will be responsible for system maintenance, updates, and ensuring infrastructure stability.

Requirements

Key Responsibilities:

  • Server patching and system updates
  • Firmware updates for network equipment
  • Patching for Windows & iOS workstations/laptops
  • Ensure timely patch deployment and system security
  • Basic troubleshooting and escalation support
  • Maintain patching records and documentation

Required Skills:

  • Strong experience in Server Patching
  • Hands-on experience in Firmware Updates for Network Equipment
  • Experience in Windows & iOS Workstation/Laptop Patching
  • Good understanding of IT Infrastructure Support & Maintenance
  • Knowledge of System Security & Patch Management

Skills

servers

Patching

Windows

iOS

firmware

Networking

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