ServiceNow Integration - API Developer || Remote

Service Now Integration - API Developer​

ServiceNow Integration - API Developer

Key Responsibilities
• Design and develop ServiceNow integrations using REST, SOAP, Integration Hub, Spokes, and MID Server.
• Build and maintain API endpoints, scripted REST APIs, and data import/export interfaces.
• Configure Transform Maps, Data Sources, Scheduled Jobs, and ETL logic.
• Implement secure authentication methods (OAuth 2.0, Basic Auth, API Keys, JWT).
• Troubleshoot integration issues, perform debugging, and optimize performance.
• Work with cross functional teams to understand integration needs and deliver scalable solutions.
• Maintain documentation for integration flows, mappings, and error handling processes.
• Ensure compliance with security, data governance, and ServiceNow best practices.

Service Now Engineer

Service Now Engineer
Key Responsibilities
• Design, configure, and customize ServiceNow applications using Flows, Business Rules, Client Scripts, UI Policies, UI Actions, and Catalog Items.
• Develop and enhance modules such as ITSM, Incident, Problem, Change, CMDB, Service Catalog, Knowledge, Request Management, etc.
• Build and troubleshoot Scripted REST APIs, integrations, MID Server jobs, and Integration Hub workflows.
• Implement data imports, Transform Maps, Scheduled Jobs, and system automations.
• Perform platform upgrades, patching, testing, and regression validation.
• Maintain CMDB accuracy through discovery, integrations, mapping rules, and automation.
• Collaborate with stakeholders to understand requirements and propose scalable solutions.
• Ensure solutions comply with ServiceNow security, performance, and coding best practices.
• Provide L2/L3 support, incident resolution, root cause analysis, and performance optimization.