Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Freedom Of Information Act Information Governance Microsoft SharePoint Digital File Management Report Generators Privacy Law Data Policy Development Compliance Management Windows PowerShell Microsoft Modern Workplace Content Management Digital File Management Microsoft Dynamics CRM Customer Relationship Management Microsoft Dynamics CRM Online Communication Indexing Transcription (Genetics) Internal Documentation

Other Skills

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Data Compilation
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Organizational Skills
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Detail Oriented

Job description

cFocus Software seeks a Records Management Specialist 2 to join our program supporting the National Indian Gaming Commission (NIGC). This position is remote. This position requires a Public Trust clearance.

Qualifications:

Active Public Trust clearance
B.S. Business Administration, Computer Science, Information Technology, or a related field
4+ years of experience in records management, FOIA, or information governance
Knowledge of federal records management, FOIA, and Privacy Act requirements
Experience with Microsoft 365 (SharePoint, Teams, OneDrive)
Experience with Salesforce or similar CRM platforms
Familiarity with PowerShell scripting and automation
Strong attention to detail and organizational skills
Strong written communication and documentation skills
Experience supporting federal agencies or regulated environments
Knowledge of records retention schedules and compliance frameworks
Certifications in records management or information governance (e.g., CRM, CIP)

Duties:

Perform records management activities according to Federal government privacy and legal requirements.
Assist in the development of analyses and reports associated with the Freedom of Information Act (FOIA) and the Privacy Act (PA) processes.
Manage the flow of FOIA and PA correspondence or requests and establish processes to provide prompt responses to requestors in accordance with FOIA policies, procedures, and guidelines.
Perform technical tasks involved in maintaining Salesforce Customer Relationship Management (CRM) system.
Participate in the development of information management policies and governance of supporting applications on Microsoft 365 and Salesforce platforms.
Manage SharePoint sites content and permissions.
Create and execute PowerShell scripts to produce reports and perform records management tasks.
Compile data for reports, transcribe reports, and maintain indexes.
Ensure that all work products are proofread and free of errors, omissions, and inconsistencies.