Director, Network Expansion

This is a remote position.

Position Title: Director, Network Expansion

Base Salary: $147,000 to $197,000 annually DOE

Bonus: Target annual bonus

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. 

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.  

Our Company Values: 

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention. 
  

• Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. 
  

• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.  
  

• Earning Your Trust: We build trust through clear, honest, human communication. 
  

Job Summary

The Director of Network Expansion is responsible for planning and executing the company’s network growth strategy. This role leads market expansion initiatives, oversees network build programs, and ensures timely, cost-effective delivery of infrastructure to support revenue growth and customer demand.

This role will initially operate as an individual contributor, with responsibility expected to expand over time to include leadership of a team as network expansion efforts scale.

Key Competencies

Successful candidates will consistently demonstrate the following competencies:

·        Strategic planning and execution

·        Program and portfolio management

·        Financial and capital discipline

·        Cross-functional leadership

·        Risk and dependency management

Essential Duties and Responsibilities: 

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Network Expansion Strategy & Execution

·        Define and execute the network expansion roadmap aligned with business objectives, market demand, and revenue targets.

·        Lead market entry, density expansion, and network infrastructure build programs across fiber, transport, access, and IP networks.

·        Translate strategic objectives into executable expansion plans with clear milestones and deliverables.

Program Leadership & Cross-Functional Execution

·        Build and scale a high-performing network expansion team as organizational needs grow, including defining roles, hiring, and developing future direct reports.

·        Partner closely with Engineering, Construction, Operations, Sales, and Finance to deliver expansion initiatives end to end.

·        Coordinate dependencies and handoffs across teams to ensure seamless execution from planning through activation.

·        Provide clear leadership and decision-making across complex, multi-workstream programs.

Financial & Vendor Management

·        Own expansion business cases, capital planning, and investment prioritization to ensure efficient use of capital.

·        Manage vendors, contractors, and strategic partners supporting network builds.

·        Track budgets, forecast capital spend, and ensure cost-effective delivery of expansion initiatives.

Governance, Risk, and Performance Management

·        Establish and monitor key performance indicators, delivery milestones, schedules, and financial metrics.

·        Identify risks, constraints, and dependencies across expansion programs and implement mitigation strategies.

·        Ensure all expansion activities meet service quality, operational readiness, and regulatory requirements.

Other Duties

·        Performs other duties as required to support the business and evolving organization.

Required Qualifications:

·        Bachelor’s degree in Engineering, Telecommunications, or related field.

·        Minimum of eight (8) to twelve (12) years of experience in telecommunications network planning, deployment, or expansion.

·        Demonstrated leadership experience delivering large-scale network growth or infrastructure programs.

·        Proven experience in leading teams, assisting managers and executives, and enhancing an organization's performance as a whole.

·        Experience scaling or developing teams in dynamic or growth-oriented environments.

·        Strong understanding of service provider network infrastructure, including fiber, access, transport, and IP.

·        Experience with capital planning, vendor management, and cross-functional execution.

·        Exceptional written and verbal communication skills, including executive-level presentations.

Preferred Qualifications:

·        Masters’ degree in a related field.

Knowledge, Skills, and Abilities:

·        Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.

·        Ability to multi-task and collaborate effectively with other personnel to meet deadlines.

·        Strong verbal and written communication, attention to detail, and organizational skills.

·        Ability to work within critical deadlines.

·        Ability to adjust to rapidly changing priorities and schedules.

·        Ability to provide excellent customer service.

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.

Diverse Workforce / EEO:

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.