This is a remote role with training aligned to Eastern Standard Time. It is a Monday through Friday, 8:00AM to 5:00PM schedule. This position is responsible for the professional handling of the company’s duty drawback process, including the preparation, review and filing of claims, and working with the company’s internal systems and databases to identify and capitalize on additional drawback opportunities.
Job Responsibilities:
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Obtains all documentation from clients and/or their suppliers for the accurate completion of drawback claims and special privilege applications in compliance with Customs regulations.
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Analyze client records and data to formulate the process by which drawback claims will be prepared and filed.
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Use project management skills to develop and maintain multiple drawback projects.
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Develop and use spreadsheets and databases extensively for manipulation of client data and other internal functions.
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Assist U.S. Customs officials in obtaining documentation required for desk audits.
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Work independently on special projects.
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Produce and maintain detailed record keeping for all stages of client development and claim processing.
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Stay up-to-date on all Customs and procedural changes. Cross-trains in additional responsibilities.
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Performs additional duties as assigned by management.
Required Qualifications:
- Highschool Diploma or GED
- Experience with data analysis systems i.e. Excel, Python, Power BI etc.
Preferred Qualifications:
The salary range of compensation for this position will be $50,000-$60,000 based on experience and education.
Competencies:
All Deringer employees should be fully committed to the Core Values:
Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability
In addition, the following competencies are specific to this position:
Analytical – Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi-task and establish priorities.
Customer Oriented – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions.
Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; takes responsibility for own actions; contributes to building a positive team spirit; supports everyone’s efforts to succeed.
Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
Work Standards – Sets high standards and well-defined realistic goals for oneself; displays a high level of effort and commitment towards completing tasks in a timely manner; demonstrates the ability to work independently; meets deadlines and handles large volumes of work.
Ready to join our team? A.N. Deringer offers comprehensive health, dental, and vision plans in addition to many excellent voluntary health and wellness benefits. We offer generous paid time off, including paid holidays, and promote flexibility in your work environment to assure a positive integration of work and life. Disclaimer: The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities. Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
