Business Analysis Senior Consultant II

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

About the Team
This role sits within Allstate Dealer Services (ADS), on a growing and evolving Data Team that partners closely with business leaders to drive growth, improve profitability, and reduce losses. The team operates in a highly collaborative, global model—working closely with U.S.-based business partners, AORs, and a data team in India.
If you love data, process improvement, and solving real business problems, this team offers a unique opportunity to make a visible and meaningful impact across the organization.

Role Overview
We are seeking a Senior Business Process Analyst with a strong data mindset and hands-on process improvement experience. This role is critical in helping the business better understand how work gets done, where data gaps exist, and how processes can be redesigned to improve efficiency, decision making, and outcomes.
You will partner directly with stakeholders and customers, map and analyze end-to-end processes, identify opportunities for improvement, and use data to inform recommendations that support business growth and profitability.

What You’ll Do

Process Improvement & Design

• Lead hands-on process mapping, analysis, and redesign, using tools such as Mural and Microsoft Visio.
• Analyze current-state workflows to identify inefficiencies, data gaps, risks, and opportunities for improvement.
• Design and document future-state processes aligned to business goals and data capabilities.
• Apply Lean and/or Six Sigma principles to improve operational efficiency and effectiveness.
• Support digital transformation and automation initiatives through process and data-driven analysis.

Business & Data Analysis

• Partner closely with stakeholders to gather, clarify, and document business and process requirements.
• Translate business problems into clear analytical objectives and actionable recommendations.
• Manipulate and analyze data (especially in Excel) to uncover insights and validate process improvements.
• Define, monitor, and interpret key performance indicators (KPIs) to measure success.
• Identify trends, risks, and opportunities that impact growth, profitability, and loss prevention.

Collaboration & Communication

• Work daily with business partners, customers, AORs, and a global data team to drive alignment.
• Act as a trusted advisor—asking the right questions and connecting process, data, and outcomes.
• Present findings and recommendations in a clear, compelling way to both technical and non-technical audiences.
• Contribute to a collaborative team culture that values curiosity, continuous improvement, and impact.

What You Bring

Required Qualifications

• 4+ years of experience in business analysis or business process analysis within a data-driven environment.
• Proven, hands-on experience with process mapping, process design, and process improvement.
• Strong understanding of how data supports business decisions and operational efficiency.
• Experience working with or supporting Insurance, InsurTech, or digital insurance platforms.
• Excellent communication, stakeholder management, and problem-solving skills.

Must-Have Skills

• Experience using process mapping tools such as Mural and/or Microsoft Visio.
• Strong proficiency manipulating and analyzing data in Excel.
• Detail-oriented mindset with the ability to connect process insights to business outcomes.

Nice-to-Have Skills

• Experience with Power BI and/or SQL.
• Lean or Six Sigma certification (or strong working knowledge).
• Experience working in Agile or Scrum environments.
• Familiarity with data governance, data quality principles, or cloud platforms (Azure, AWS).

Why Join This Team?

• Make a direct impact on business growth, profitability, and loss reduction.
• Work at the intersection of data and process improvement, not just reporting.
• Partner closely with business leaders and see your recommendations turn into action.
• Join a new and evolving team, where there is real opportunity to shape how things are done.

PLEASE NOTE: We are not able to consider candidates that require any form of employment sponsorship, now or in the future.

#LI-BS1

Skills

Data Manipulation, Microsoft Excel, Process Design, Process Improvements, Process Improvement Tools, Process Mapping, Reporting

Compensation

Compensation offered for this role is 70,100.00 - 121,475.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

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