Project Engineer (Customer Success Team)

The Project Engineer is responsible for owning and managing all technical aspects of sold inverter projects from customer purchase order (PO) through commissioning and commercial operation. This role serves as a key technical liaison between customers and cross-functional internal teams, ensuring successful execution, clear communication of requirements, and resolution of complex technical issues throughout the project lifecycle.

Projects vary in size and complexity, ranging from small installations of a few inverters to large-scale deployments exceeding 100 units. The Project Engineer will develop deep technical expertise in EPC Power inverter systems and associated equipment and will play a critical role in driving customer satisfaction and project success 

Key Responsibilities

• Own all technical aspects of inverter projects from PO receipt through commissioning and commercial operation
• Receive technical handoff from Sales and ensure all customer technical requirements are clearly understood and documented
• Act as the primary technical point of contact for customers throughout the project lifecycle
• Coordinate cross-functionally with internal teams including Sales, Project Management, Engineering, Production, Testing, and Commissioning
• Document, organize, and maintain complete and accurate technical project records
• Translate customer technical specifications to Production and Testing teams
• Develop bills of material (BOMs) and drive drawing reviews and approvals for skid- and transformer-based projects
• Lead customer technical kick-off meetings and manage ongoing technical communications and follow-ups
• Manage and close the technical components of change orders
• Lead and support customer factory acceptance testing (FAT) in coordination with the Testing team
• Define inverter operational modes and system parameters in collaboration with customers
• Support project handoff to the Commissioning team and remain engaged through commercial operation date (COD)
• Contribute to process documentation, standardization, and continuous improvement initiatives
• Perform other related duties as assigned

Required Qualifications

• Bachelor’s degree in an engineering discipline; Electrical or Mechanical Engineering preferred 
• 1–5 years of experience in the renewable energy industry preferred; recent graduates will also be considered 
• Demonstrated ability to manage multiple projects in a fast-paced environment 
• Strong written and verbal communication skills with a customer-focused mindset 
• Ability to collaborate effectively with both technical and non-technical stakeholders 
• Proactive, detail-oriented, and solutions-driven approach 
• Ability to interpret and follow technical documentation and instructions 
• Proficiency with Microsoft and Google productivity tools

Preferred Qualifications

• Experience with inverter-based systems, power electronics, or energy storage
• Familiarity with microgrids or distributed energy resources
• Experience supporting factory acceptance testing or commissioning activities

Compensation & Benefits

• 401(k) with company matching
• Medical, dental, and vision insurance
• Disability and life insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Tuition reimbursement
• Employee Incentive Program (EIP)

EPC Power is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.