Logo for Prezi

Intern position

Role overview

Qualifications

  • Fluent English (additional language skills are a plus)
  • Tech-savvy with ability to navigate Windows, Mac, and Google Suite tools
  • Problem-solver with strong attention to detail and a proactive mindset
  • Team player with excellent communication skills and ability to work independently

Responsibilities

  • Handle L1 customer queries with a primary focus on payment-related issues
  • Bridge between Prezi and its users to provide solutions that enhance customer satisfaction
  • Collaborate with the support team to improve workflows and customer experiences
  • Learn from experienced professionals and grow knowledge in essential customer support tools and methods

Key facts

  • Remote from: Hungary
  • Internships
  • Entry-level / graduate
  • English

Other skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Collaboration
  • Communication
  • Open Mindset
  • Teamwork
  • Detail Oriented
  • Problem Solving

About the company

Prezi logo

Prezi

Computer Software / SaaS

With Prezi, we help you to deliver unmatched, immersive experiences over video for better meetings, deeper collaboration, and enhanced productivity. Our flagship product, Prezi Video, brings your visuals on screen next to you while you present (unlike screen sharing, which hides you behind your slides). Now that we’re all connecting remotely, Prezi Video is exactly what people need for more meaningful interactions with their audience. Prezi Video works seamlessly with conferencing tools such as Zoom, Microsoft Teams, Google Meet, and Cisco Webex, and is perfect for sales pitches, business meetings, training sessions, online classes, and more. Designer templates and a massive image library for any topic make it easy to get started. Or, use the content you create using Prezi Present and Prezi Design, as well as your existing PowerPoint slides. Videos can be streamed live or recorded to share asynchronously. ABOUT US Founded in 2009, and with offices in San Francisco, Budapest, Riga, and Berlin, Prezi now fosters a community of over 100 million users around the world. Our investors include Accel Partners, Spectrum Equity, and TED conferences. Learn more at: https://prezi.com/

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size201 - 500

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Job description

Intern - Remote in Hungary

Student with active student status in Hungary



At Prezi, we make ideas shine with unforgettable presentations, whether virtual or in-person. We're a remote-first company that thrives on collaboration, innovation, and meaningful work. Now’s your chance to become part of our global team!

We’re looking for  Interns, based in Hungary, to help support our customers and kick-start your career in the growing world of SaaS. This 3-month internship comes with the potential to extend up to 6 months, making it perfect for students building their first professional experience.



What You’ll Be Doing

As an Intern, your primary focus will be supporting Prezi customers and ensuring they have a great experience while using our platform. Specifically, you will:

  • Handle L1 customer queries with a primary focus on payment-related issues.
  • Build a bridge between Prezi and its users, providing solutions that enhance customer satisfaction.
  • Collaborate with the support team to contribute towards improving workflows and customer experiences.
  • Learn from experienced professionals and grow your knowledge in essential customer support tools and methods.



Who we’re looking for:.

  • Fluent English speakers (bonus points for additional language skills!).
  • Tech-savvy individuals who are comfortable navigating Windows, Mac, and Google Suite tools.
  • Problem-solvers with great attention to detail and a proactive mindset.
  • Team players with excellent communication skills who can work independently as well.



What You’ll Gain

  • Professional Experience in a dynamic, international SaaS company.
  • Hands-on exposure to customer support operations and industry-leading tools.
  • Skill Development in communication, troubleshooting, and mastering customer interactions.
  • Immersion in a collaborative and supportive global team culture.


Why Prezi? 

At Prezi, we care about fostering a diverse and inclusive environment. We treat every voice as valuable, unique, and full of potential.

If visual communication, teamwork, and growth sound like your kind of thing, we’d love to meet you! 

Apply today and start building your future with Prezi. 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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