Implementation Consultant

Are you passionate about turning complex technical challenges into seamless client experiences? At Uberall, the Implementation Consultant is the first person a new enterprise client truly works with after signing — and how that experience goes shapes everything that follows.

You will own the technical onboarding of enterprise clients: configuring integrations, ensuring data accuracy, and getting customers to value fast. This role sits at the heart of our customer journey and directly impacts retention and long-term growth.

What You'll Do

• Lead technical discovery sessions to understand client requirements and data structures

• Configure and implement integrations using Uberall's API, syncing with client CRM and CMS systems

• Manage the post-launch stabilization phase — auditing and cleaning location data to ensure accuracy across directories

• Maintain up-to-date technical documentation and client-facing how-to guides

• Identify and escalate product bugs or feature gaps to Product and Engineering

• Support the Sales team with technical questions during the late stages of the sales cycle

• Leverage AI tools and best practice frameworks to work efficiently and at scale

What You Bring

• 2–3 years in a technical implementation, onboarding, or solutions consulting role

• Hands-on experience with REST APIs and data transformation (Excel, CSV, pivot tables)

• Familiarity with Local SEO, Google Business Profile, and directory API ecosystems

• Strong project management skills — comfortable managing multiple client onboardings in parallel

• Clear communicator: able to explain technical concepts to both technical and non-technical stakeholders

• Detail-oriented, proactive, and comfortable working autonomously in a fast-paced environment

• Experience with CRM or CMS integrations in a client-facing context is a plus

Why this role matter:

You won't just be setting up accounts — you'll be shaping the first impression clients have of our platform. Your work protects Net Revenue Retention, enables Account Managers to focus on growth, and gives clients the confidence that they made the right choice.