Collections Specialist (Remote)

⏰ Shift Schedule & Work Setup:

• Eastern Timezone (Night Shift in PH)
• 100% Remote – work from the comfort of your home
• Applicants should be equipment ready (laptop, headset, etc.) to ensure a smooth start and seamless workflow

🏢 Job Summary:

The Collections Specialist is responsible for daily client engagement and providing administrative and research support for the collections functions. The Collections Specialist is a key member of the billing and finance team and will regularly interact with the finance team, clients and cross-functionally with other departments as needed.

🔑 Key Responsibilities:

• Support the collections process, working to resolve client payment issues and protect the financial assets of the organization.
• Review documents and filings, assess credit histories and reports, collect and process data on existing and prospective customers, and process credit applications.
• Follow all applicable organization and compliance rules regarding credit and collection processes.

Requirements

💡 Skills, Knowledge, and Expertise

• 3-5 years of relevant experience
• Strong oral and written communication skills
• Effective time management and multi-tasking skills
• Maintains the ability to stay organized and be detail-oriented
• Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence
• Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment

Benefits

💻 Why You'll Love Working with Us:

• 100% Remote Work Enjoy the flexibility of working from anywhere!
• Paid Leave Take time off to recharge, starting upon regularization.
• HMO Benefits Comprehensive healthcare coverage as soon as you're regularized.
• Government-Mandated Benefits All statutory benefits such as SSS, PhilHealth, and Pag-IBIG are fully provided.
• Fun & Collaborative Culture Be part of a dynamic team that values creativity, innovation, and teamwork.

🚨 NOTE:

This is a full-time employment position and NOT an Independent Contractor arrangement. It comes with government-mandated contributions and benefits.

A background check is part of our hiring process and will be completed before moving to the job offer stage. We kindly ask applicants to have the necessary details ready in advance to keep things smooth and hassle-free.