Territory Manager

Description

Job Summary

The Territory Manager calls on new and existing physicians and discharge planners to drive patient referrals for Inogen. This role works to increase marketplace adoption of Inogen products while exceeding customer expectations and providing a consistently high level of service. The Territory Manager is an Inogen product and clinical applications expert and operates in close collaboration with their Regional Sales Manager and the National Sales Director to achieve corporate sales objectives.

Responsibilities

Territory Manager (TM)

• Promote the Inogen product line by increasing sales volume of both new and existing customers.
• Serve in a 90% territory?based, outside field sales role calling on physicians, healthcare teams, and facilities.
• Meet or exceed monthly sales call targets and quotas.
• Maintain detailed records of all sales activities and customer interactions.
• Provide and execute a territory sales plan, including strategic and tactical approaches that result in successful outcomes.
• Assist in the collection of required medical records for insurance submissions.
• Comply with all company policies and procedures.
• Collaborate across teams and stakeholders to support performance and growth initiatives.
• Act as a liaison to other departments as needed.

Senior Territory Manager (Sr. TM)

In addition to the responsibilities listed for a Territory Manager, a Senior Territory Manager may also:

• Create and execute advanced territory sales plans with strategic and tactical approaches.
• Serve as a liaison to other departments representing the Prescriber Channel.
• Ensure team members adhere to standard operating procedures and retrain as necessary.
• Make independent decisions to guide and instruct other Territory Managers.

Knowledge, Skills, and Abilities

• Excellent presentation skills.
• Respiratory-related referral experience with a proven track record of success preferred.
• Experience working with the 65+ demographic is a plus.
• Hunter mindset with success identifying new referral opportunities.
• Strong work ethic with the ability to maintain a full, consistent workday including cold calls and customer visits.
• Ability to conduct total office sales calls, product demonstrations, in-services, and present clinical studies to physicians.
• Excellent oral and written communication skills.
• Strong analytical, problem-solving, and multitasking abilities.
• Excellent planning, organizational, and communication skills.

Qualifications

Level I – Territory Manager (TM)

• Associate degree in Sales, Technical, Business, Clinical, or a related field preferred.
• Clinical background or licensure (RT, RN) preferred.
• 2–3 years of medical referral sales experience required.
• Basic proficiency with Microsoft Office required.
• Equivalent combination of training, education, and experience may be considered.

Level II – Senior Territory Manager (Sr. TM)

• Clinical background or licensure (RT, RN) preferred.
• Associate degree in Sales, Technical, Business, Clinical, or a related field required.
• 3+ years of medical referral sales experience required.
• Intermediate proficiency with Microsoft Office required.
• Equivalent combination of training, education, and experience may be considered.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.